SAP Operations Specialist

CohnReznick - Baltimore, MD

Full-time - Entry Level

Remote - Baltimore, MD

Professional, Scientific, and Technical Services

About the position

CohnReznick is seeking an SAP Operations Specialist to join our People & Culture - People Data and Systems team, based out of our Baltimore office with a remote capacity. As one of the nation's leading Professional Services and Business Advisory firms, we pride ourselves on fostering innovation and collaboration across our teams in Advisory, Assurance, and Tax services. This position is designed to support the optimization of daily operations within our team, ensuring efficiency and effectiveness in all operational business processes related to SAP, Replicon, and sFTP. The ideal candidate will be responsible for coordinating with various departments to manage workflows, adhering to detailed end-to-end business processes, standard operating procedures (SOPs), and service level agreements (SLAs). In this role, you will be expected to streamline daily operations, ensuring adherence to budget planning across all departments. The Operations Specialist will engage with multiple stakeholders, driving changes in technology to support organization, process, and data integration while delivering a positive user experience. You will also be responsible for monitoring day-to-day operations, reporting on performance, and recommending actionable improvements as necessary. The role requires a flexible attitude towards working hours, as it involves collaboration across multiple time zones and may require attendance at CohnReznick offices for client work, team meetings, or training sessions with prior notice. At CohnReznick, we are united by a common mission to create opportunity, value, and trust for our clients, our people, and our communities. We believe in balancing work with everyday life, making time for enjoyment and fun. Our Total Rewards package includes generous PTO, a flexible work environment, expanded parental leave, extensive learning and development opportunities, and paid time off for volunteering.

Responsibilities

• Oversee and optimize daily operations to ensure efficiency and effectiveness in all operational business processes tasks in SAP, Replicon, and sFTP.
• Coordinate with various departments to manage the workflow of daily activities following detailed end-to-end business processes, SOPs, and SLAs.
• Engage across multiple stakeholder groups and management levels to evolve and maintain integration of processes and drive changes in technology.
• Drive advocacy and education around the value of end-to-end integrated processes and enabled offerings.
• Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary.
• Assist with planning and coordinating operational activities with offshore resources, ensuring adherence to established instructional design procedures.
• Set up project intake and import data into SAP, assigning appropriate owners to various tasks using detailed SOPs and workflow structures.
• Maintain SAP project assignments and approver setups in Replicon, and assist with reporting and data extraction for Government Advisory.
• Collaborate with offshore resources to organize responsibilities and roles of daily tasks.

Requirements

• Associate degree in accounting, finance, computer science, or information technology with 2 years of related experience; Bachelor's degree preferred.
• Several years of work experience in operations management or a related area.
• Proven ability to work both independently and as a team member.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills, with executive presence and the ability to influence outcomes.
• Tech-savvy and adaptable to change in a fast-paced environment.
• Experience with Microsoft applications; SAP experience is a plus but not necessary.

Nice-to-haves

• Experience with ProFinda is a plus but not necessary.
• A proactive approach to technology and innovation, understanding of industry-specific regulations.
• A flexible attitude to working hours, necessary for effective collaboration across multiple time zones.

Benefits

• Generous PTO
• Flexible work environment
• Expanded parental leave
• Extensive learning & development opportunities
• Paid time off for volunteering activities