Saratech - Mission Viejo, CA

posted 3 days ago

Full-time - Entry Level
Mission Viejo, CA
Professional, Scientific, and Technical Services

About the position

The Teamcenter Application Engineer position at Saratech is an entry-level role focused on providing technical expertise and support for PLM (Product Lifecycle Management) products, specifically Siemens' Teamcenter software. The role involves both presales and post-sales support, requiring a strong desire to learn and assist clients in implementing PLM solutions. The ideal candidate will thrive in a fast-paced environment, enjoy problem-solving, and contribute to the success of the team while receiving comprehensive training in Teamcenter.

Responsibilities

  • Provide technical expertise and support for PLM products, including troubleshooting and resolving issues with PLM and network and software/hardware performance issues.
  • Provide higher-level technical support to extend our customers' abilities to apply Teamcenter solutions to meet design challenges.
  • Perform pre/post sales customer support including software demonstrations.
  • Implement, configure, and customize Teamcenter PLM software to meet business requirements.
  • Work closely with clients to analyze their current processes, identify areas for improvement, and integrate PLM solutions effectively.
  • Develop user training materials and conduct training sessions to enhance the adoption of PLM tools.
  • Develop a foundational knowledge of the standards and regulatory requirements which affect the design and manufacture of products.
  • Contribute to future software releases by prioritizing known product defects and communicate customer feedback to Siemens' product development teams.
  • Collaborate with cross-functional teams to ensure the successful deployment of PLM strategies.
  • Keep up to date with the latest industry trends, technologies, and best practices in PLM.
  • Contribute to the continuous enhancement of our PLM offerings based on customer feedback.
  • Gain further knowledge of CAD/CAM/CAE/PLM solutions and market needs.

Requirements

  • Bachelor's or master's degree in engineering.
  • A desire to work in the product lifecycle management field focusing on Siemens' Teamcenter.
  • Strong understanding of engineering processes and product development cycles.
  • Experience with engineering tools like CAD, CAM, CAE, PLM.
  • Proficient in one or more programming or scripting languages.
  • Exceptional problem-solving abilities and analytical skills.
  • Excellent communication and interpersonal skills to effectively interact with clients and team members.
  • Project management experience is a plus.
  • US Citizen for ITAR related work.

Nice-to-haves

  • Experience with software demonstrations and customer training.
  • Familiarity with industry standards and regulatory requirements in product design and manufacturing.

Benefits

  • Medical, dental, and vision coverage for employees and dependents.
  • Flexible spending account (FSA) and health savings account (HSA) options.
  • Life insurance and long/short-term disability coverage.
  • 401k plan with company matching.
  • Discretionary Time Off policy after 90 days for exempt employees.
  • Paid Time Off plan for non-exempt employees after 90 days.
  • 8 paid holidays per year and an extra floater holiday for non-exempt employees.
  • 40 sick hours per year or minimum sick time required by the state.
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