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Global Enterprise Services - Hill Air Force Base, UT
posted 2 months ago
Full-time
Hill Air Force Base, UT
Professional, Scientific, and Technical Services
About the position
The SATCOM Network Engineer position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services, providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. The role involves working with a complex IP-Based SATCOM network and requires the candidate to be mission essential, supporting rotating shifts based on operational requirements.
Responsibilities
- Perform IP network support including configuration of switches, routers, firewalls, and voice equipment.
- Provide IP satellite modem support including configuration and issuing of option/boot files.
- Collaborate with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
- Remotely access and de-access customers into the IP/SATCOM networks.
- Verify equipment is operating in the baseline configuration and respond to alarms as necessary.
- Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
- Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to Baseband, IF, and RF Communications.
Requirements
- High School diploma and 2-4 years of relevant experience.
- Effective communication skills, both orally and in written form.
- Possess DoD 8570, IAT Level II (SEC+ or equivalent) Certification.
- Minimum Secret clearance.
Nice-to-haves
- CCNA/CCNP certification.
