SBA 18/ Chief Operating Officer
$124,446 - $165,630/Yr
State of Michigan - Lansing, MI
posted about 1 month ago
Full-time - Manager
Remote - Lansing, MI
Justice, Public Order, and Safety Activities
About the position
The Chief Operating Officer (COO) at MSHDA is responsible for overseeing and directing the management, operations, and policy development for three divisions: Rental Assistance and Homeless Solutions (RAHS), Audit, Compliance and Fraud Investigation (ACFI), and Operations. The COO will coordinate the Authority's homeless initiatives and strategic plans, maintain effective relationships with various agencies, and guide process improvements to enhance service delivery across divisions.
Responsibilities
- Oversee and direct ongoing management and operations for RAHS, ACFI, and Operations divisions.
- Coordinate the Authority's homeless initiatives and strategic plan for ending homelessness.
- Maintain and develop effective working relationships with federal, state, and local officials.
- Guide new process improvement efforts to enhance policies in RAHS, ACFI, and Operations.
- Ensure better customer response timelines for delivering products and services.
Requirements
- Possession of a bachelor's degree in any major.
- Two years of professional managerial experience.
Nice-to-haves
- Experience in safety and regulatory or law enforcement supervisory roles.
Benefits
- Flexible/Hybrid work options
- Veteran Friendly Employer
- Diversity and inclusion commitment
