SBA 18/ Chief Operating Officer

$124,446 - $165,630/Yr

State of Michigan - Lansing, MI

Full-time - Mid Level

Remote - Lansing, MI

Justice, Public Order, and Safety Activities

About the position

The Chief Operating Officer (COO) at the Michigan State Housing Development Authority (MSHDA) is responsible for overseeing and directing the management, operations, and policy development for three key divisions: Rental Assistance and Homeless Solutions (RAHS), Audit, Compliance and Fraud Investigation (ACFI), and Operations. The COO will coordinate the Authority's homeless initiatives and strategic plans, maintain effective relationships with various agencies, and guide process improvements to enhance service delivery across divisions.

Responsibilities

• Oversee and direct ongoing management and operations for RAHS, ACFI, and Operations divisions.
• Coordinate the Authority's homeless initiatives and strategic plan for ending homelessness.
• Maintain and develop effective working relationships with federal, state, and local officials, as well as professional organizations.
• Guide new process improvement efforts to enhance policies in RAHS, ACFI, and Operations.
• Ensure better customer response timelines for delivering products and services.

Requirements

• Possession of a bachelor's degree in any major.
• Two years of professional managerial experience.
• Alternate education and experience may substitute for the education and experience requirements.

Nice-to-haves

• Experience working with MSHDA's voucher programs.
• Experience in the field of housing.

Benefits

• Health, mental health, dental, and vision insurance for employees and their families.
• Life insurance benefit of two times annual salary (up to $200,000).
• Long-term disability insurance.
• 401(k) and 457 retirement plans with state contributions and matching.
• Vacation and sick leave between 15 and 35 personal days and 13 sick days per year.
• Paid parental leave of 12 weeks after birth or adoption.
• Paid holidays including New Year's Eve and Day, Memorial Day, and Thanksgiving.
• Annual longevity bonuses for employees with five years of service.
• Flexible spending account (FSA) and health savings account (HSA) options.
• Tuition reduction programs for employees and family members.
• Professional development reimbursement up to $2,000 per year.