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Unclassified

posted 2 months ago

Full-time
Remote

About the position

The SC/VB Assistant Clerk position within the State of Maine Judicial Branch involves highly responsible clerical work in the Service Center/Violations Bureau. This role is crucial for maintaining an efficient and accessible court system, requiring strong customer service skills and the ability to handle sensitive inquiries. The position supports the mission of the Judicial Branch by ensuring effective communication and operations within a high-volume environment.

Responsibilities

  • Perform clerical duties in the Service Center/Violations Bureau.
  • Handle customer inquiries and provide excellent customer service.
  • Utilize various databases and computer systems for case management.
  • Meet demanding deadlines in a high-volume operation.
  • Address sensitive and complex court inquiries.

Requirements

  • Detail-oriented with strong customer service skills.
  • Experience in a clerical or administrative role.
  • Ability to work in a high-pressure environment.
  • Familiarity with basic office procedures and computer systems.

Nice-to-haves

  • Experience in a call center or similar customer service environment.
  • Knowledge of court procedures and operations.

Benefits

  • Potential for partial remote work after initial training.
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