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Maine Department of Commerce - Presque Isle, ME
posted 2 months ago
Full-time
Remote - Presque Isle, ME
About the position
The SC/VB Assistant Clerk position at the State of Maine Judicial Branch involves highly responsible clerical work within the Service Center/Violations Bureau. This role is crucial in providing customer service and support to the court system, which processes over 130,000 cases annually. The position requires a detail-oriented team player who can handle a high volume of inquiries and perform various clerical duties while meeting demanding deadlines.
Responsibilities
- Perform clerical duties in the Service Center/Violations Bureau.
- Handle customer inquiries and provide excellent customer service.
- Utilize various databases and computer systems for case management.
- Address sensitive and complex court inquiries.
- Meet demanding deadlines in a high-volume environment.
Requirements
- Strong customer service skills.
- Experience in clerical work or a related field.
- Ability to work in a high-volume, multi-faceted operation.
- Knowledge of basic office procedures.
- Detail-oriented with strong organizational skills.
Nice-to-haves
- Experience in a call center or collection agency environment.
- Familiarity with court systems or legal terminology.
Benefits
- Potential for partial remote work after initial training.
