Scaled Enablement Manager

$129,000 - $187,000/Yr

Meta - Menlo Park, CA

Full-time - Mid Level

Menlo Park, CA

Web Search Portals, Libraries, Archives, and Other Information Services

About the position

We are seeking an experienced and highly motivated Enablement Manager to lead the content strategy and development for our global scaled community program. The successful candidate will be responsible for creating and implementing a comprehensive content strategy that aligns with our business objectives and engages our diverse community of users. This role is pivotal in ensuring that our content not only meets the needs of our audience but also drives engagement and growth within our community. The Enablement Manager will develop and execute a content strategy that aligns with our organizational goals and supports the growth and engagement of our global community. This includes selecting the most effective content modalities, such as webinars, guides, and worksheets, as well as learning strategies like micro-learning and peer-learning, to engage and educate our audience effectively. Collaboration with cross-functional teams will be essential to identify content opportunities and develop compelling content that resonates with our audience. Additionally, the Enablement Manager will be responsible for developing a comprehensive content library, organizing content by topic, modality, audience, and other domains. This role will also involve researching, curating, and repurposing existing content to map it to new curricula, ensuring that all program materials are accurately translated and culturally appropriate. The manager will oversee agency onboarding, ensuring that all agencies are properly vetted, contracted, and managed to deliver high-quality outputs.

Responsibilities

• Develop and execute a content strategy that aligns with our organizational goals and supports the growth and engagement of our global community
• Select the most effective content modalities (e.g., webinars, guides, worksheet, etc.) and learning strategies (e.g., micro-learning, peer-learning, etc.) to engage and educate our audience
• Collaborate with cross-functional teams to identify content opportunities and develop compelling content that resonates with our audience
• Develop a comprehensive content library, organizing content by topic, modality, audience, and other domains
• Research, curate, and repurpose existing content to map it to new curricula
• Manage content translations, working with internal stakeholders and external vendors to ensure that all program materials are accurately translated and culturally appropriate
• Manage agency onboarding, ensuring that all agencies are properly vetted, contracted, and managed to ensure high-quality deliverables

Requirements

• Bachelor's degree in Marketing, Communications, or a related field
• 8+ years of experience in content strategy, education, or enablement in a B2B or SaaS environment
• Proven editing skills, with the experience to create compelling content for multiple channels
• Proven project management skills, with the experience to manage multiple projects simultaneously and meet tight deadlines
• Experience managing vendors and ensuring the timely delivery of high-quality content
• Proven communication and collaboration skills, with the experience to work effectively with cross-functional teams and stakeholders
• Skill in determining the specific knowledge and skills our audience requires to achieve their objectives
• Proven attention to detail and experience to maintain accuracy and quality in work products
• Experience to adapt to changing priorities and deadlines in a fast-paced environment
• Experience to understand and empathize with our target audience, identifying their needs, motivations, goals, and knowledge gaps
• Experience to organize and sequence content in a logical and coherent manner, ensuring our audience can easily absorb and apply the knowledge and skills they need

Benefits

• $129,000/year to $187,000/year + bonus + equity + benefits
• Individual compensation is determined by skills, qualifications, experience, and location
• Meta offers benefits including health insurance, retirement plans, and professional development opportunities