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MetaSourceposted 27 days ago
Full-time
Remote • Draper, UT
Administrative and Support Services
About the position
The Document Image Quality Control Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product quality.
Responsibilities
- Document Entry QC Specialist oversees all aspects of quality assurance including monitoring, evaluation, and calibration scoring
- Inspect scanned documents for discrepancies, imaging quality, and more
- Reviews and edits document scans to fit company standards
- Assist in developing and maintaining a document quality control process
- Monitor calibration of scanned documents
- Assist management with coaching, training, and development of data entry operators
- Assists with training and educating data entry agents and team members on the quality control process
- Track and identify reoccurring adherence problems and improvement opportunities in relation to document image scanning
- Analyze quality and performance trends
- Responsible for scheduling, facilitating, and documentation of regular improvement meetings
Requirements
- Demonstrated experience in solving problems and working with raw data
- Ability to effectively communicate with co-workers, internal departments, and clients in a professional manner
- Dependable in meeting deadlines with accurate and complete information
- Ability to be detail-oriented and accurate in a fast pace environment
- Experience with Microsoft Office software with emphasis on Excel, Word
Benefits
- Full Time benefits eligible including Medical
- Dental
- Vision
- Time Off
- Wellness Program
- Retirement
- and more
