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Atrium Health - Albemarle, NC
posted 16 days ago
About the position
The position provides administrative support for a defined clinical team or teams, focusing on scheduling and visit assignments to ensure well-coordinated care and adherence to clinician productivity standards and policies. The role involves performing scheduling tasks as per MD orders and clinician direction, while also managing appropriate authorizations. A key responsibility is to identify and communicate barriers to productivity, staffing needs, and issues with clinician communication/documentation that may affect the operational and financial success of the service line.
Responsibilities
- Responds timely to system and/or clinician schedule requests to ensure referrals and ongoing care is scheduled per policy/orders and patient need.
- Utilizes system scheduling module, communication tools and reports to ensure timely and well-coordinated patient visits effectively and accurately.
- Utilizes other patient information systems to ensure complete referral information attached and available in EMR when appropriate.
- Provides timely feedback to leadership when barriers to productivity, staffing needs and or untimely clinician response for communication and documentation.
- Monitors assigned reports for compliance with requested scheduling and alerts when scheduling is outside of regulatory or agency policy.
Requirements
- High School Diploma or GED required.
- 1 year progressively responsible secretarial and administrative experience required, 3 years preferred.
- Organized, effective oral and written communication skills.
- Ability to multi-task and prioritize tasks.
- Customer service skills preferred.
- Strong computer and typing skills preferred.
