Scheduler/Medical Office Specialist

$35,360 - $39,520/Yr

Kansas City Urology Care - Lenexa, KS

Full-time - Entry Level

Onsite - Lenexa, KS

Ambulatory Health Care Services

About the position

The Medical Office Specialist/Scheduler at Kansas City Urology Care is responsible for ensuring the efficient flow of the clinic by managing patient interactions, scheduling appointments, and assisting with various administrative tasks. This role emphasizes exceptional customer service and supports the overall patient care process within a busy medical practice specializing in urology, oncology, and radiation.

Responsibilities

• Greet patients and ensure a welcoming environment.
• Schedule patient appointments and manage walk-in patients.
• Collect co-payments and verify insurance information.
• Check patients in and out of the clinic, ensuring accuracy in patient records.
• Prepare charts and take messages as needed.
• Assist physicians and nurses with patient care and office inventory management.
• Maintain cleanliness of the work area and lobby, ensuring supplies are stocked appropriately.
• Demonstrate courtesy and professionalism towards patients and staff.

Requirements

• High school diploma or GED required.
• 1 year of customer service experience preferred.
• 1 year of medical terminology experience preferred.
• Experience with medical-surgical EMR systems preferred.
• Strong computer skills.

Nice-to-haves

• Experience in a medical office setting.
• Ability to handle financial transactions accurately.

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance