Scheduler

Kaiser Permanente - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Ambulatory Health Care Services

About the position

The Back Scheduler at Mercy Hospital Oklahoma City is responsible for managing appointment scheduling, handling telephone communications, receiving patients, and performing various administrative tasks. This role is essential in ensuring smooth operations within the hospital's non-clinical support services, contributing to the overall patient experience and care delivery.

Responsibilities

• Schedule appointments for patients efficiently and accurately.
• Route telephone calls to appropriate departments or personnel.
• Receive patients and assist them with check-in procedures.
• Perform various administrative functions to support hospital operations.

Requirements

• High School Diploma or equivalent required.
• Ability to read and communicate effectively in English.
• Basic computer knowledge is necessary.
• Additional languages are preferred.

Nice-to-haves

• Experience in a healthcare setting is a plus.
• Strong organizational skills and attention to detail.

Benefits

• Comprehensive health, vision, and dental coverage starting from day one.
• Paid Time Off (PTO).
• Tuition reimbursement for further education.
• Employer-matched retirement funds.