Scheduling Coordinator 1

Emperion - Boca Grande, FL

Full-time - Entry Level

Boca Grande, FL

About the position

The Scheduling Coordinator role at Emperion involves coordinating customer requests for Independent Medical Exam (IME) and Peer Review services. This position serves as an intermediary between claimants, carriers, attorneys, and physicians, ensuring timely and accurate completion of medical review reports. The role requires strong customer service skills and offers ongoing training in a fast-paced environment.

Responsibilities

• Coordinate customer requests for IME and Peer Review services.
• Schedule appointments with medical professionals and manage case assignments.
• Input data accurately into the computer system and maintain records.
• Generate correspondence to ensure claimant attendance at appointments.
• Follow up on report status after completed IME appointments.
• Obtain and review information on new referrals from various sources.
• Maintain a diary of relevant dates and follow up on necessary actions.

Requirements

• High School diploma or GED equivalent required.
• 0-2 years of IME processing experience, medical assistant, or insurance claims experience preferred.
• Working knowledge of MS Office programs and data entry skills required.
• Strong organizational skills and attention to detail are essential.
• Excellent customer service and communication skills.

Nice-to-haves

• Business or office technical courses preferred.
• Knowledge of medical and insurance claims terminology preferred.

Benefits

• Ongoing training provided throughout the year.