Advancecare Health Services - Cleveland, TN
posted about 1 month ago
Full-time - Entry Level
Remote - Cleveland, TN
Ambulatory Health Care Services
About the position
The Scheduling Coordinator at AdvanceCare Health Services plays a crucial role in the Home Care department by ensuring that caregivers are effectively scheduled with clients. This position requires a detail-oriented and organized individual who is passionate about providing exceptional client service in the eldercare industry. The role involves managing medical scheduling systems, maintaining accurate records, and ensuring that shifts are fully staffed to enhance the quality of life for clients.
Responsibilities
- Schedules caregivers with new and existing clients, ensuring 100 percent of shifts are fully and reliably staffed.
- Manages medical scheduling systems to ensure accuracy and effectiveness.
- Modifies and updates caregiver schedules according to client needs.
- Works with caregiver staff to ensure proper caregiver and client matches.
- Maintains a positive demeanor and effectively multitasks in a high-functioning environment.
Requirements
- Must be reliable, outgoing, and possess good customer service skills.
- Presentable and professional appearance when meeting with clients.
- Clear understanding of caregiving and office tasks.
- Experience in caregiving, CNA, or medical field preferred.
- Scheduling experience is a plus.
- Must be over the age of 18 and have a valid driver's license.
- Ability to clear a criminal background check and drug screen.
- Experience in teamwork and maintaining a positive working environment.
- Strong communication skills, both written and verbal.
- Knowledgeable in Microsoft Office and Google Suite applications.
- Strong organizational skills and self-discipline.
Nice-to-haves
- Experience with Wellsky, Sandata, and Healthsuite is a plus.
- Ability to handle frequent interruptions and multitask effectively.
Benefits
- Dental insurance
- Flexible schedule
- Health insurance
- Paid orientation
- Paid time off
- Paid training
- Referral program
- Vision insurance
- Work from home
