Scheduling Manager / Front Desk Receptionist/Front Office Admin

$40,000 - $52,000/Yr

Tooth & Co Pediatric Dentistry - Saint Louis Park, MN

Full-time - Entry Level

Saint Louis Park, MN

About the position

Tooth & Co Pediatric Dentistry is seeking a Scheduling Coordinator / Receptionist to manage the front desk operations and scheduling for a thriving pediatric dental practice. The role involves providing exceptional customer service, managing appointment schedules, and ensuring a welcoming environment for patients and their families. The ideal candidate will be a team player with a positive attitude, capable of interacting with patients of all ages, and willing to learn the technical aspects of the role.

Responsibilities

• Manage scheduling for appointments and ensure efficient front desk operations.
• Provide exceptional customer service to patients and visitors, addressing inquiries and resolving issues.
• Utilize computer systems for data entry, appointment management, and record-keeping.
• Handle multi-line phone systems, directing calls appropriately and maintaining phone etiquette.
• Assist with marketing efforts and maintaining a professional office environment.
• Collaborate with team members to enhance office workflow and patient experience.

Requirements

• Previous customer service experience is required.
• Experience working in a dental or medical office is preferred but not mandatory.
• Strong computer and typing skills are required.
• Ability to take constructive criticism for continued growth is required.
• Attention to detail, honesty, and integrity are essential.

Nice-to-haves

• Experience with electronic records and practice management software.
• Experience in social media marketing.

Benefits

• Profit sharing
• Paid holidays
• 401(k)
• Paid time off
• 401(k) matching
• Employee discount
• Professional development assistance
• Retirement plan