School Operations Coordinator: Newark, NJ

$45,000 - $50,000/Yr

KIPP Public Schools - Newark, NJ

Full-time - Entry Level

Newark, NJ

5,001-10,000 employees

About the position

As an Operations Coordinator, you will be the cornerstone of smooth and effective school operations. Your role involves being the first point of contact for families, students, and community members, ensuring a welcoming and organized environment in our main office. You will be responsible for a variety of tasks that contribute to the overall success of the school's operations, from managing communications to maintaining student files and supporting daily operational needs.

Responsibilities

• Front Desk Management: Welcome visitors, answer calls, and manage the visitor management system.
• Administrative Support: Handle inquiries, assist with schoolwide communications, and manage office supplies.
• Student Enrollment & Attendance: Support enrollment processes, maintain student records, and participate in efforts to improve attendance.
• Operations Support: Assist with school events, maintain a clean and organized office, and contribute to the smooth operation of school systems.
• Technology & Data Management: Maintain office technology, assist with Tier 1 technology support, and ensure accuracy in information systems.

Requirements

• Excellent organizational and communication skills (both written and oral)
• High proficiency in Microsoft Office, Google Suite, and keyboarding
• Perform duties with a high degree of professionalism, customer-service, and positive energy
• Can work with a team on collaborative projects
• Remain calm, flexible, and solutions-oriented in high-stress situations, competing priorities, and external pressures
• Do whatever it takes to ensure our teachers and students have what they need to be successful
• Build strong relationships with and relate to a diverse population of students, families, colleagues, and community members
• Self-starter and fast learner that can follow through independently on stated goals with high attention to detail

Nice-to-haves

• Previous experience in a customer service-oriented role
• Previous experience in an educational or non-profit setting
• Proficiency in Spanish; may be considered a 'must-have' depending on population served
• Bilingual proficiency in other languages represented in population
• Bachelor's degree

Benefits

• The salary range for this role is $45,000-$50,000. Starting salary will be commensurate with experience.
• In addition to a competitive salary, KIPP NJ offers a full comprehensive benefits plan, including health care, retirement, a school laptop, and transportation benefits for TEAMmates commuting into New Jersey from the New York City area.