Science Mgr Data & Insights Analytics

Bayer - Hanover, NJ

Full-time

Hanover, NJ

Professional, Scientific, and Technical Services

About the position

The Science Manager for Data & Insights Analytics at Bayer is responsible for driving insights and data strategy related to the Voice of the Consumer (VoC), Real World Evidence (RWE), Real World Data (RWD), and Consumer Experience (CX) analytics. This role involves uncovering actionable insights from various data sources, operationalizing data for self-service opportunities, and preparing presentations to communicate insights effectively. The manager will also lead initiatives to build executive dashboards, partner with stakeholders for data-driven decision-making, and continuously evolve data capabilities within the organization.

Responsibilities

• Drive insights and data strategy around Voice of the Consumer (VoC), Real World Evidence, Real World Data and Consumer Experience (CX) insights, analytics, metrics.
• Uncover actionable insights and trends based on VoC, RWE, RWD or other internal and external data sources to identify scientific or business opportunities.
• Operationalize data to drive self-service opportunities.
• Constantly monitor data set and to uncover key insights, issues, and trends.
• Identify and implement analytic tools to efficiently monitor, analyze and report data.
• Prepare clear and concise presentations for cross-functional awareness that communicates insights and trends as well as proposed solutions and benefits.
• Measure and monitor the health data from different channels to ensure we're delivering memorable interactions leading to consumer and HCP trust.
• Lead initiatives to build and define executive dashboards to report on KPIs.
• Partner with stakeholders to support their use cases with data, insights, trends, and competitive analysis.
• Create and maintain self-service dashboards to enable users to view and drill into data easily.
• Proactively identify where data can make a difference within the organization and work with stakeholders in those areas.
• Lead initiatives to help continuously evolve and expand insights and data capabilities.
• Work with vendors and cross-functional stakeholders to build new insights and data analytic capabilities.
• Manage and/or support strategic and tactical initiatives associated with innovation, development, and implementation for special projects as requested by brand, consumer, or customer teams.
• Maintain brand insights and data analysis budget, financial tracking including purchase order management and invoice approvals.
• Proactively engage in self-development activities to continually broaden analytics, insights, and business knowledge.
• Educate the team around the importance of including voice of the consumer data, and that it is not linked to a KPI or checklist it is fundamental as we drive value on road to billions.
• Help with voice of consumer data with claim testing or ideation (credible science) with external vendors.

Requirements

• Knowledge equivalent to BS/BA degree (MBA desirable).
• Ability to translate data into actionable insights (scientific or consumer).
• Excellent data analytic and statistical skills including trending, competitive and financial analysis.
• Experience with acquisition, transfer and cleaning of external data.
• Experience with contact center data and using it to drive improvements.
• Fluent in common statistical and analytical software and tools.
• Excellent data-driven storytelling and presentation skills.
• Ability to effectively manage competing priorities focused on high-value activities.
• Strong ability to collaborate, influence and build alignment with key stakeholders.
• Excellent communication skills required.

Nice-to-haves

• Knowledge equivalent to BS/BA degree (MBA desirable); plus 4+ years ideally in data analytics, marketing, consumer analytics or related consumer-focused field, or equivalent combination of education and experience.

Benefits

• Competitive compensation and benefits programs.