Koniag Government Services - Chantilly, VA
posted 4 months ago
Koniag Management Services, a Koniag Government Services company, is seeking an experienced Scrum Master / Business Analyst with a Secret Clearance to support KMS and our government customer. This position is primarily remote, allowing for flexibility while still engaging with a dedicated team. The successful candidate will play a crucial role in planning, managing, and coordinating the implementation of ServiceNow Agile projects, ensuring that customer information system requirements are met effectively. As the Scrum Master and Business Analyst for a ServiceNow application development scrum team, you will support the Department of State and help manage and prioritize the backlog based on customer input. Your responsibilities will include developing and coordinating project progress, monitoring the creation and status of all related project artifacts, and ensuring that appropriate system testing strategies are executed by the team. You will also be responsible for identifying requirements from various stakeholders and developing IT policies, procedures, and strategies that govern the planning and delivery of IT services. In this role, you will act as a liaison between the customer and the project team, facilitating communication throughout the project lifecycle. Establishing and maintaining a strong business relationship between the customer and developers, process specialists, and other subject matter experts will be key to your success. You will work closely with customers to identify their needs and ensure that the project team can adapt to changing business requirements. Additionally, you will represent the project team and product offerings to customers through coordinated briefings and demonstrations, ensuring that the team's responses to customer requirements are appropriate. This position requires collaboration as part of a multi-contractor team on client engagements.