Insight Global - Chicago, IL

posted 3 months ago

Full-time - Senior
Chicago, IL
Administrative and Support Services

About the position

This federally funded bank is seeking a certified and highly skilled Senior IT Agile Scrum Master to join our dynamic team to lead IT delivery teams focused on the development and delivery of digital solutions within Member Credit Systems. This role requires a strong understanding of Agile methodologies, particularly Scrum, and a solid background in traditional project management practices. In this critical and very visible leadership role, you will interact with various departments and employees, from Executive to delivery team level, as well as external vendors. You will be responsible for driving the development, implementation, and support of business-critical applications for the bank. As a Scrum Master, you will manage the IT delivery team efforts to ensure that digital solutions are safe, secure, right-sized, and of high quality. You will lead and facilitate all Agile scrum ceremonies for the IT Delivery Team(s) and conduct cross-functional planning efforts to identify and plan project work efforts. It is essential to ensure that key Agile scrum artifacts are properly documented and of high quality. You will track delivery team work efforts, ensuring alignment with commitments, and proactively identify, track, and mitigate key risks that could hamper work delivery. Additionally, you will identify, monitor, and resolve Agile team impediments to ensure successful delivery. Leading teams in documenting and understanding data and their related flows across systems to support the Bank will be part of your responsibilities. You will cultivate, disseminate, and enforce functional policies, procedures, and best practices while leveraging metrics to measure progress and promote a culture of continuous improvement. Assisting in incident and problem resolution for the delivery teams supported applications will also be part of your role. You will prepare and establish estimates while adhering to project and department budgets and guide, direct, and coach less experienced IT staff as needed.

Responsibilities

  • Manage the IT delivery team efforts to ensure digital solutions are safe, secure, right-sized, and of high quality.
  • Lead and facilitate all Agile scrum ceremonies for the IT Delivery Team(s).
  • Conduct cross-functional planning efforts to identify and plan project work efforts.
  • Ensure key Agile scrum artifacts are properly documented and of high quality.
  • Track delivery team work efforts, ensuring alignment with commitments.
  • Proactively identify, track and mitigate key risks that could hamper work delivery.
  • Identify, monitor and resolve Agile team impediments to ensure successful delivery.
  • Lead teams in documenting and understanding data, and their related flows, across systems to support the Bank.
  • Cultivate, disseminate, and enforce functional policies, procedures, and best practices.
  • Leverage metrics to measure progress and promote a culture of continuous improvement.
  • Assist in incident and problem resolution for the delivery teams supported applications.
  • Prepare and establish estimates while also adhering to project and department budgets.
  • Guide, direct, and coach less experienced IT staff as needed.

Requirements

  • Certified Scrum Master (CSM) or similar Agile certification required
  • DevSecOps knowledge
  • Minimum of 5-7 years of experience leading Agile teams developing custom software, preferably within the financial services industry
  • Strong understanding of Agile principles and traditional project management practices coupled with an excellent understanding of all facets of the software development life-cycle (SDLC)
  • Experience with application life-cycle management (ALM) tools such as Microsoft Azure DevOps
  • Experience leading IT delivery teams developing web based, digital solutions leveraging DevSecOps, microservices, APIs on the Amazon Web Services (AWS) platform
  • Experience managing the delivery of test automation solutions, on both web and mobile platforms, to ensure the delivery a high quality work product
  • High degree of personal accountability and integrity
  • Longevity in resume, with the most recent roles being Hybrid (in office) and permanent
  • Project Management Professional (PMP) certification a plus

Nice-to-haves

  • Salesforce knowledge is a plus
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