Compass Group - Charlotte, NC

posted 2 months ago

Full-time - Mid Level
Charlotte, NC
10,001+ employees
Merchant Wholesalers, Nondurable Goods

About the position

Compass Group NA is seeking an experienced Scrum Master (Team Coach) to support the S/4HANA implementation program. The S4HANA program aims to deliver a simpler finance system through the streamlining and consolidation of processes and systems across Compass Group NA. The program team is comprised of several departments and cross-functional teams. The Scrum Master will be responsible for managing team iteration and PI plans within Azure DevOps (ADO), proactively working within and outside the agile team on identifying dependencies and resolving problems, and will coach team members on Agile methodologies. Ultimately, the Scrum Master will help create self-organizing teams that are flexible and fully productive during iterations. In this role, the Scrum Master will help agile teams apply the Scaled Agile Framework (SAFe), support the team's planning of deliverables, and help teams monitor performance utilizing Azure DevOps (ADO). The Scrum Master will also be responsible for resolving issues that hinder the teams' work, coordinating iterations, retrospective meetings, and daily syncs, and coaching team members in Agile frameworks. This position requires listening and supporting teams in problem-identification and decision making, being the point of contact for external communications, and working with product owners to handle backlogs and new requests. The Scrum Master will also resolve conflicts and remove obstacles that occur, help teams implement changes effectively, and ensure deliverables are up to quality standards at the end of each sprint. Additionally, the Scrum Master will guide development teams to higher scrum maturity and help build an environment where team members ‘own' the product and enjoy working on it. The role also includes facilitating the coordinated preparation and execution of PI planning for an agile team, which involves working with the ART team who prioritizes the features to be considered in the next program increment (PI) planning cycle.

Responsibilities

  • Helping agile teams apply the Scaled Agile Framework (SAFe)
  • Supporting the team's planning of deliverables
  • Helping teams monitor performance utilizing Azure DevOps (ADO)
  • Resolving issues that hinder the teams' work
  • Coordinating iterations, retrospective meetings, and daily syncs
  • Coaching team members in Agile frameworks
  • Listening and supporting teams in problem-identification and decision making
  • Being the point of contact for external communications (e.g., from customers or stakeholders)
  • Working with product owners to handle backlogs and new requests
  • Resolving conflicts and removing obstacles that occur
  • Helping teams implement changes effectively
  • Ensuring deliverables are up to quality standards at the end of each sprint
  • Guiding development teams to higher scrum maturity
  • Helping build an environment where team members ‘own' the product and enjoy working on it
  • Facilitating the coordinated preparation and execution of PI planning for an agile team.

Requirements

  • Proven experience as a Scrum Master or in a similar role
  • Strong understanding of Agile methodologies and frameworks, particularly SAFe
  • Experience with Azure DevOps (ADO)
  • Excellent communication and interpersonal skills
  • Ability to coach and mentor team members
  • Strong problem-solving skills and ability to resolve conflicts
  • Experience in facilitating meetings and workshops
  • Ability to work collaboratively with cross-functional teams
  • Strong organizational skills and attention to detail.

Nice-to-haves

  • Certification as a Scrum Master (CSM or equivalent)
  • Experience in the foodservice or support services industry
  • Familiarity with finance systems and processes
  • Experience with large-scale Agile transformations.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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