Scrum Master I
Unclassified - Pierre, SD
posted 5 months ago
About the position
The Infrastructure Delivery Scrum Master/Project Manager candidate functions as a servant leader for the Global Network Product team to ensure organization, execution, and optimization across the team and to deliver value against a shared set of business objectives. This role involves mentoring, coaching, and advising members of the scrum team that operate within the Global Networks product line. The Scrum Master is responsible for effectively and efficiently managing sprints from planning to execution to review within the Agile team framework. This includes guiding and facilitating teams through ceremonies, events, and meetings while supporting Agile best practices such as daily stand-ups, ensuring the team meets the definition of done, managing story points/burndown, and removing impediments/barriers. The candidate must possess confidence in their ability to resolve team-level impediments, manage risks and issues, and drive continuous improvement throughout the delivery teams and lifecycle. They should be able to identify milestones and drive the work to meet commitments. An expert-level understanding of PMI Project and Agile Scrum principles and practices is essential, along with an understanding of the unique opportunities and challenges associated with organizing, facilitating, and continuously aligning the Teams with the guiding business strategy. In this role, the Scrum Master will direct the work of the project team, including external resources, and function as an escalation point to resolve issues. They will report project status to Senior Leadership in weekly meetings and ensure that Scrum is understood and that the team adheres to Scrum theory, practice, and guidelines. The Scrum Master will also maintain a proper balance between business and operational risk, contribute to the advancement and improvement of Agile practices within the organization, and cultivate a high-performing team that drives associate engagement and enables business success.
Responsibilities
- Mentor, coach, and advise members of the scrum team within the Global Networks product line.
- Manage sprints from planning to execution to review within the Agile team framework.
- Guide and facilitate teams through ceremonies, events, and meetings.
- Support Agile best practices including daily stand-ups and managing story points/burndown.
- Resolve team-level impediments and manage risks and issues.
- Drive continuous improvement throughout the delivery teams and lifecycle.
- Identify milestones and drive the work to meet commitments.
- Direct the work of project team, including external resources.
- Report project status to Senior Leadership in weekly meetings.
- Plan projects, including requirements, stories, schedule, and deliverables to meet business needs.
- Facilitate and support all scrum events: Sprint Planning, Daily Scrum, Refinement, Sprint Review, and Sprint Retrospective.
- Manage initiative risk, issues, and budget.
- Track initiative performance and inform stakeholders of project status and issues.
- Maintain a proper balance between business and operational risk.
- Guide and coach the Scrum team on Lean and Agile practices to deliver high-quality products and services.
- Foster a work environment that drives associate engagement and enables business success.
Requirements
- Undergraduate degree, equivalent experience, or certification.
- 5+ years' experience managing enterprise-level technology infrastructure projects for a global company.
- 4+ years of Agile Delivery experience using Scrum, Kanban, and SAFe methodologies.
- 4+ years planning and problem-solving with product management and delivery teams.
- 4+ years creating and delivering presentations and project plans.
- Experience in network/technical engineering.
- Experience with large user migrations to cloud services of 100K+ users.
- Experience with projects using cloud technologies and remote PC assistance technologies.
- Excellent oral and written communication skills.
- Proficiency with Microsoft 365 suite and applications.
- Proficiency with tools Clarity, Jira, ServiceNow.
- Agile Certification.
- ITIL Certification.
Nice-to-haves
- SAFe Certification
- PMP Certification
- Ability to align change management strategies with product development/deployments.
- Demonstrated experience facilitating meetings at multiple levels of an organization.
- Skilled in conceptualizing creative solutions and presenting them to senior management.
- Comfortable making presentations to executives.
- Ability to understand and represent both the business and technology.
- Thrives in a highly collaborative, matrixed, complex, fast-paced environment.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health care flexible spending account
- Dependent care flexible spending account
- Life insurance
- Disability insurance
- Accident insurance
- Adoption expense reimbursements
- Paid parental leave
- Educational assistance
- 401(k) plan
- Stock purchase plan
- Discounts at Marriott properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts
