Scrum Master II

$96,038 - $209,169/Yr

Marriott International - Juneau, AK

Full-time - Mid Level

Juneau, AK

Accommodation

About the position

As a Scrum Master II at Marriott, you will play a pivotal role in managing the development sprints from planning through execution and review within an agile development environment. Your primary responsibility will be to run daily scrums, collaborate on requirement documentation, and remove any barriers that may impede the team's progress. You will coach and collaborate with cross-functional teams, Product Owners, and other Scrum Masters to foster decision-making and continuous improvement. This position specifically supports Salesforce Engineering and requires strong leadership abilities to guide the development of agile capabilities within the Global Technology organization and across Marriott's extensive portfolio of products. In this role, you will support one or more software delivery teams using Scrum or Kanban methodologies. You will facilitate all scrum events, including Sprint Planning, Daily Scrum, Refinement, Sprint Review, and Sprint Retrospective, ensuring that Scrum is understood and adhered to by the team. You will also contribute to the advancement and improvement of Agile practices within the organization, working closely with Agile coaches and other Scrum Masters to grow in your role. As a servant leader of the Agile Team, you will direct the initiative delivery team and partner with Product Managers to maintain plans and communicate the team's progress, including product roadmaps and scrum team metrics. Your coaching responsibilities will involve guiding the Scrum Team on Lean and Agile practices to deliver high-quality products and services. You will resolve team impediments and work with product owners to manage backlogs and new requests. Additionally, you will optimize team performance by recognizing areas of strength and improvement, employing appropriate coaching techniques, and supporting the development of behavioral change management and training as needed. Your ability to collaborate with key stakeholders will be crucial in validating the effectiveness of standard processes and continuously improving process quality.

Responsibilities

• Effectively manage development sprints from planning to execution to review in an agile environment.
• Run daily scrums and collaborate on requirement documentation.
• Unblock barriers to keep the team moving forward.
• Coach and collaborate with cross-functional teams and Product Owners.
• Facilitate and support all scrum events: Sprint Planning, Daily Scrum, Refinement, Sprint Review, and Sprint Retrospective.
• Ensure Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
• Contribute to the advancement and improvement of Agile practices within the organization.
• Act as a servant leader of the Agile Team and direct the initiative delivery team.
• Partner with Product Managers to maintain plans and communicate progress of the team.
• Proactively identify impediments and resolve them using a network of peers or escalation if needed.
• Support Release Train Engineer, Product and Tech teams to manage and remove dependencies and optimize flow.
• Guide and coach the Scrum Team on Lean and Agile practices to deliver high-quality products and services.
• Resolve team impediments with other Scrum Masters to increase effectiveness of Scrum application.
• Work with product owners to handle backlogs and new requests.
• Optimize team performance by recognizing areas of strength and improvement.
• Develop understanding and encourage team in engineering practices, DevOps, and innovation.
• Collaborate with key stakeholder groups to validate the effectiveness of standard processes.

Requirements

• Undergraduate degree, equivalent experience, or certification.
• 7+ years' information technology experience.
• 4+ years of Agile Delivery experience using Scrum, Kanban, and SAFe methodologies.
• 4+ years planning and problem solving with product management and delivery teams.
• 4+ years creating and delivering presentations and project plans.
• 2+ years working with tools such as Atlassian (JIRA/Confluence), Clarity, and/or Cloud-based platforms (AWS, Microsoft Azure, or Google Cloud).

Nice-to-haves

• Scrum Alliance Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or PMI's Agile Certified Professional (ACP).
• SAFe certified - SAFe Agilist or SAFe Scrum Master.
• Servant leadership experience as Scrum Master on an Agile Release Train.
• Familiarity with product/project development experience on Agile Teams in a technology-focused organization.
• Ability to align change management strategies with product development/deployments.
• Demonstrated experience facilitating meetings at multiple levels of an organization.
• Ability to understand and represent both the business and technology.
• Thrives in a highly collaborative, matrixed, complex, fast-paced environment.

Benefits

• Medical insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• Health care flexible spending account
• Dependent care flexible spending account
• Paid time off (PTO) accrual
• Minimum of 7 paid holidays annually