Scrum Master II

Liberty Mutual - Portsmouth, NH

Full-time - Mid Level

Portsmouth, NH

Insurance Carriers and Related Activities

About the position

The Portfolio Scrum Master at Liberty Mutual Distribution Technology plays a vital role in the Marketing Technology organization, facilitating the coordination and support of multiple teams to deliver solutions that attract and retain customers. This position involves advising leadership on value stream efficiency and effectiveness, ensuring alignment with strategic goals, and driving continuous improvement efforts within the team of teams.

Responsibilities

• Work with team leadership to identify risks and mitigate dependencies, blockers, and impediments affecting progress.
• Aggregate product team objectives and progress to ensure visibility and transparency.
• Facilitate communication and collaboration among teams and stakeholders at portfolio level events to ensure alignment with organizational goals.
• Use assessment models and indicators to gauge the health and effectiveness of the team of teams.
• Drive the usage of data and metrics to measure and optimize the effectiveness of product delivery and engineering excellence.
• Guide continuous improvement efforts to enhance delivery and effectiveness of the team of teams.
• Provide coaching and consulting to Portfolio and Product Team leaders on good practices to accelerate maturity and remove organizational barriers to agility.

Requirements

• Strong communication, organizational, analytical, critical thinking, and team building skills.
• Advanced presentation, influencing, and relationship management skills.
• Bachelor's degree in computer science or a related discipline.
• At least eight years of related experience as a project team member, or an equivalent combination of education and work experience.
• Thorough knowledge of business functions and extensive understanding of business operations, strategies, and objectives.
• Extensive knowledge of Agile Methodology.

Nice-to-haves

• Experience with Program or Portfolio Management.
• Prior experience as a Release Train Engineer and/or Scaled Agile.
• Experience working in or around enterprise Marketing, MarTech, and/or Insurance Industry.

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan with matching contributions.
• Paid time off and holidays.
• Tuition reimbursement for further education.
• Professional development opportunities.
• Diversity and inclusion programs.