Scrum Master, IT

$99,200 - $148,800/Yr

Exelon - Christiana, DE

Full-time - Mid Level

Christiana, DE

10,001+ employees

Utilities

About the position

At Exelon, our Agile teams aim to rapidly deliver reliable and innovative products and services that enable the business and enhance our customer's experience. We value our people and the diverse skills and backgrounds they bring to collectively work towards Exelon's goal of providing clean, affordable and innovative energy to create a more sustainable future for everyone. This role is a part of Exelon's Customer Facing IT Team, specifically the 'Digital Hardening' team. The Scrum Master will be responsible for leading our team's Agile practice which would include subject areas similar to Middleware upgrades, Azure Cloud architecture, and API redesigns. The goal of Digital Hardening is to help ensure all teams within Customer IT are set up for success by building a reliable platform for the Web, Mobile, and other customer facing products to run on. The team consists of 8-12 people currently, but we regularly interact with a dozen more in our day-to-day activities. As a Scrum Master, you will play a major role in shaping the success of our rapidly growing Agile teams. This position contributes to our success by building and leading high performing Agile scrum teams, championing continuous improvement, and partnering with business stakeholders and product managers to deliver the most optimal solutions. The Scrum Master works to drive the high-quality delivery of solutions and will encourage team productivity by facilitating planning and removing impediments that may obstruct the team's progress as they work towards their goals.

Responsibilities

• Assess the Scrum Maturity of the team and organization and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• In partnership with the product owner, mentor/coach scrum teams on user story sizing and acceptance criteria definition, facilitates the definition of minimal viable product, and leads continuous refinement and prioritization of the product backlog.
• Work as a coach with team members as needed to optimize the efficiency of the project team.
• Enable the consistent delivery of value with on-time execution of scoped/scheduled work.
• Manage and surface issues and risks; track teams progress using primary 'source of truth' tools.
• Ensure that Agile-related project reporting, such as burndowns and status updates, are relevant, transparent, and add value.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged.
• Supporting and educating the Product Owner, especially with respect to refining and managing the product backlog.
• Leads sprint planning and task definition, sprint execution, impediment removal and tracking, sprint review, and retrospectives.
• Partner with Finance to help understand and track the team's budget.

Requirements

• First level Certified Scrum Master or other relevant Agile project management Certifications (CSM, SAFe or PMI-ACP).
• Bachelor's degree in Computer Science or related discipline and typically 4-7 years' experience or in lieu of degree, 6-9 years combination of education and relevant work experience.
• Proven track record of using Agile methodologies including 5+ years of experience managing large, complex projects in high-tech development environments with multiple teams.
• Knowledge and appreciation of Agile practices and principles, principally scrum, and experience advocating these practices and principles across cross-functional organizations.
• Experience in meeting facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and transparency.
• Ability to prioritize and manage work to adhere to critical project timelines in a fast-paced environment.
• Good written and verbal communication skills.
• Comprehensive understanding of software delivery techniques associated with new technology implementation (i.e. DevOps).
• Excellent communications skills and ability to work effectively with all levels of IT and business management and with vendors.
• Experience managing teams of user experience and user interface designers.
• Strong understanding of the change management concepts that guide how to prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes.

Nice-to-haves

• Experience leading teams within a SAFe Agile environment.
• Second level Scrum Master certification (PSM II, CSP).
• Experience building and leading new scrum teams.
• Experience with assisting large-scale agile transformation and organizational change efforts.
• Understanding of standards and practices for IT project lifecycle management activities and deliverables.
• Demonstrated knowledge of Prosci ADKAR model.

Benefits

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $99,200-$148,800.
• Annual bonus and incentive pay up to 15%.
• 401(k) match and annual company contribution.
• Medical, Dental and Vision Insurance.
• Life and disability insurance.
• Generous paid time off, including vacation, floating and fixed holidays and sick time.
• Maternity leave as well as paid bonding/primary caregiver leave or parental leave for the birth or adoption of a child or to care for an ill family member, as applicable (eligibility based on position).
• Long Term Incentive Plan for eligible positions.
• Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement.
• Referral bonus program.