Scrum Master - Payer Services and Delivery - Remote

$104,700 - $190,400/Yr

Optum - Eden Prairie, MN

Full-time - Senior

Remote - Eden Prairie, MN

Insurance Carriers and Related Activities

About the position

The Scrum Master for Payer Services and Delivery at Optum is responsible for coordinating and completing strategic projects across various functional areas. This role involves managing project scope, risk identification, resource allocation, and facilitating project methodologies to ensure timely and within-scope project completion. The Scrum Master will work closely with development teams, manage vendor relationships, and present project updates to management, all while driving operational excellence and process improvement.

Responsibilities

• Work closely with multiple development teams to refine the backlog, optimize estimation, and improve work decomposition
• Establish metrics baseline and use metrics to optimize execution
• Configure and manage workflows, establish metrics, and define critical business processes
• Use quality assurance metrics to guide quality practices
• Leverage presentation and communication skills to communicate across all organizational levels
• Facilitate planning sessions that define the product roadmap
• Host system capability demos
• Drive vision and coordination of roadmaps and backlogs, ensuring transparency
• Establish processes to connect delivered work with derived value
• Facilitate critical path delivery conversations
• Facilitate cross-product and application dependency planning
• Facilitate retrospective reviews
• Host problem-solving workshops to address major impediments
• Discuss problems or opportunities with feature development
• Track and report KPIs such as team velocity and sprint burndown
• Partner with business, IT, and Operations to review status, issues, escalations, and future planning

Requirements

• 10+ years of technical experience
• 7+ years of experience leading and running agile/scrum ceremonies and technology project management
• Experience in a Payer organization
• Demonstrable experience using Rally
• Experience working with Product Owner to define and prioritize product features
• Information Security experience
• Demonstrable experience with PMP structure and theories
• Proven successful track record projecting financial spend and reconciling actual spend for multiple programs
• Proficiency with MS Project, Word, Excel, Visio, PowerPoint

Nice-to-haves

• PMP certification
• Knowledge of cloud technologies: Microsoft Azure
• Care management experience

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution