Scrum Master (Remote)

GovCIO - Trenton, NJ

Full-time

Remote - Trenton, NJ

About the position

GovCIO is seeking a Scrum Master Consultant to support the Centers for Medicare & Medicaid Services (CMS) Management and Design Thinking Office (ManDO) ISPG PMO. This fully remote position requires a blend of skills related to scrum master, coach, project manager, and business analyst roles. The ideal candidate will thrive in a dynamic environment where client needs are constantly evolving, necessitating flexibility and forward-thinking approaches.

Responsibilities

• Executes and manages the implementation and deployment of Agile solutions.
• Facilitates agile ceremonies and serves as the business representative in defining priorities and future direction for the solution.
• Mentors and coaches others in agile techniques and processes that benefit project objectives.
• Coaches teams in the usage of Agile techniques, such as Scrum, Kanban, and Feature Driven Development (FDD).
• Prepares coaching materials, offers shared knowledge sessions, and leads retrospectives to promote continuous learning and improvement.
• Works with client leadership to help define Divisional strategy and vision.
• Fosters a culture of open transparency, collaboration, and alignment within the assigned Division.
• Prepares and presents material to teams of all sizes, showcasing the usage and benefits of Agile practices.
• Mentors Division leaders on industry-standard Agile techniques.
• Works across teams to ensure practices are coordinated.
• Supports multiple Scrum and Kanban teams to develop and groom backlogs for product and service delivery.
• Tracks progress and improvement of teams utilizing new skills.
• Evaluates activities for continuous improvement of teams.
• Responsible for the maturation of business agility within a division or set of projects and programs.
• Serves as Agile SME and business process improvement consultant.
• Comfortable stepping in as a surrogate project manager or coordinator.
• Develops and maintains working relationships with division directors, team leads, and other stakeholders.
• Develops and manages approaches to assess program risk and manage dependencies.
• Fosters Agile maturity to a state that the Division and Teams are self-organizing and self-managing.
• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Reviews, and Sprint Retrospectives.
• Moves team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
• Assists the Product Owner through coaching and maintaining the Product Backlog.
• Helps define and track both progress metrics and OKRs.
• Collaborates with Division, Teams, and other PMO staff to identify and track cross-team and cross-division work and communicate with stakeholders.
• Identifies training needs in areas of business agility, tool use, and ISPG processes and coordinates delivery of training.
• Facilitates project, program, and division meetings and events.
• Guides teams in planning work in quarterly increments.
• Maintains and updates Confluence pages with division updates on teams, guidance from directors, and information on sprint review presentations.
• Gains an understanding of the ISPG portfolio and value streams and assists project/program teams with their alignment with customer value delivery.

Requirements

• Bachelor's degree with 8+ years of experience or commensurate experience.
• Agile Scrum Master Certification.
• 5+ years of project management experience.
• 5+ years working in an agile/scrum environment.
• 3+ years of experience in coaching at the team or leadership level.
• Must be able to acquire and maintain a Public Trust clearance.
• Deep knowledge and understanding of multiple applications of Agile and Agile practices including Kanban, Scrum, SAFe, and DevOps.