Scrum Master, Sr Assoc - SMI

RSM - Chicago, IL

Full-time - Mid Level

Chicago, IL

Professional, Scientific, and Technical Services

About the position

The Scrum Master Sr Associate's primary focus will be to lead scrum ceremonial meetings as well as guide the team in leveraging best-practices from Scrum and Agile practices to continually improve project efficiency and team throughput. This well-organized and highly collaborative individual will partner with various Insights and CMG team members to ensure Scrum and Agile best-practices are followed when appropriate, to update & maintain the team's backlog of work, and to support and facilitate communication between all work teams and stakeholders. This role will support 2 teams and so must be able to quickly learn the needs of each team and provide an appropriate level of coaching and make recommendations based on a detailed understanding of both teams. The Scrum Master will have a dotted-line connection to the IT Agile COE, and is expected to learn from the COE, stay connected to members of that team, and leverage those learnings to benefit the Insights and CMG teams. In this role, the Scrum Master will collaborate with product owners and project leads to update and maintain the team's backlog of work in Azure DevOps, facilitating timely project entries and updates for the team. They will lead daily/weekly sprint meetings including Stand-ups, Refinement, Retrospectives, and Bi-weekly Sprint Planning, ensuring team member workload is optimal for efficiency and output. The Scrum Master will serve as the team's go-to expert on the practical use of Azure DevOps, in accordance with RSM best-practice, and facilitate effective communication between Insights Teams, CMG, and BI/IT Teams to maximize productivity and maintain alignment across the teams. Additionally, they will provide end-of-sprint summary reports on team performance and provide recommendations on improvement, while also building strong relationships across multiple teams to demonstrate a deep knowledge of their objectives and challenges.

Responsibilities

• Lead scrum ceremonial meetings and guide the team in leveraging best practices from Scrum and Agile practices.
• Update and maintain the team's backlog of work in Azure DevOps, facilitating timely project entries and updates.
• Lead daily/weekly sprint meetings including Stand-ups, Refinement, Retrospectives, and Bi-weekly Sprint Planning.
• Ensure team member workload is optimal for efficiency and output.
• Serve as the team's go-to expert on the practical use of Azure DevOps, in accordance with RSM best-practice.
• Facilitate effective communication between Insights Teams, CMG, and BI/IT Teams to maximize productivity and maintain alignment across the teams.
• Provide end-of-sprint summary reports on team performance and provide recommendations on improvement.
• Build strong relationships across multiple teams and demonstrate a deep knowledge of their objectives and challenges.
• Attend team meetings and project meetings in addition to ceremonial meetings, when necessary.

Requirements

• Bachelor's degree in Information Management, Business or equivalent experience preferred.
• 4+ years of Scrum Master experience required.
• 2+ years of Azure Dev Ops experience required.
• Proficiency in MS Office Suite products such as Word, Excel, PowerPoint required.
• General knowledge of business and IT systems required.
• Strong attention to detail, motivation, and initiative required.
• Effective and timely written and verbal communication skills required.
• Scrum Master or relevant certification preferred.

Nice-to-haves

• 2+ years of experience working with BI or Insights teams preferred.

Benefits

• Competitive benefits and compensation package
• Flexibility in schedule to balance life's demands
• Empowerment to serve clients effectively