Scrum Master-X Trainee

United Wholesale Mortgage - Pontiac, MI

Full-time - Entry Level

Pontiac, MI

Credit Intermediation and Related Activities

About the position

United Wholesale Mortgage is looking for applicants interested in stepping into Information Technology as a Scrum Master (SM). We are launching our Scrum Master Experience (Scrum Master-X) training program where you will learn all the skills necessary to become a successful Scrum Master. This program is designed to teach you how to work in an Agile environment, effectively collaborate with a team of Developers, Business Analysts, Quality Assurance Analysts, Product Owners, and Team Leads, and understand the intricacies of Agile processes and coaching techniques. The training will prepare you to coach and support multiple IT teams at UWM as a Scrum Master. The training will take place in a hands-on classroom environment for 7 weeks, focusing on Agile Methodologies and the Scrum framework. You will learn how to facilitate and coach teams on the Scrum framework, its pillars, and its principles. Additionally, the program will cover essential soft skills needed to be a successful Scrum Master, such as brand building, team dynamics, and coaching foundations. Participants will engage in hands-on facilitation sessions and weekly teach-backs to reinforce learning. You will also complete homework assignments, group and individual projects, exams, and quizzes to solidify your understanding of the expectations, standards, and systems used by a Scrum Master at UWM. A mentor will be assigned to guide your transition from the training program to our IT Team, ensuring you have the support needed to succeed in your new role.

Responsibilities

• Training in a hands-on classroom environment for 7 weeks on Agile Methodologies and the Scrum framework
• Learning how to facilitate and coach teams on the Scrum framework, pillars, and framework
• Learning about the soft skills needed to be a successful Scrum Master such as brand building, team dynamics, and coaching foundations
• Participating in hands-on facilitation sessions and weekly teach-backs to the class
• Completing homework assignments, group and individual projects, exams, and quizzes
• Learning the expectations, standards, and systems used by a Scrum Master at UWM
• Working with a mentor to help guide your transition from the training program to our IT Team

Requirements

• Must have at least 1 year of experience working on a cross functional team as a Business Analyst, Quality Analyst, or Software Developer OR at least 1 year of experience leading a team
• Knowledge of the Agile Manifesto and Agile Methodology
• Knowledge of the Scrum Guide, including Scrum Values and Principles
• Previous experience teaching, mentoring, or training others
• Willingness to be coached up on best practices and improvements as well as what it takes to learn software development and business analysis
• Proficient in Microsoft Office 365 including Word, PowerPoint, Excel, Outlook, and OneNote
• Ability to read and interpret data and metrics
• Strong drive for continuous learning and improvement
• Excellent written and verbal communication skills
• Comfortable with public speaking
• Comfortable giving and receiving feedback
• Detail oriented
• Strong time management skills
• Critical thinking and asking questions
• Problem solving skills
• Self-motivated with a strong work ethic
• Comfortable in a fast-moving environment
• Ability to multitask and adapt quickly
• Positive mindset

Nice-to-haves

• Previous experience working in Information Technology
• Experience using work tracking tools such as Team Foundation Server (TFS) or Jira
• Previous experience using Confluence

Benefits

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi