Scrum Master

Telligen - West Des Moines, IA

Full-time - Mid Level

West Des Moines, IA

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About the position

The Scrum Master at Telligen is responsible for guiding and coaching scrum teams in accordance with Agile practices and principles. This role focuses on ensuring the delivery of high-quality products and services while fostering a culture of self-organization and continuous improvement. The Scrum Master collaborates closely with product owners and team leads to align team efforts with product vision and priorities, while also tracking team performance metrics to drive process enhancements.

Responsibilities

• Lead Daily Scrum, Sprint Planning, Sprint Reviews, and Retrospectives.
• Create a culture of self-forming teams focused on positive business outcomes.
• Act as a change agent to promote an Agile mindset throughout the organization.
• Mentor the Scrum team and stakeholders in Agile principles and Scrum practices.
• Help teams adapt to Agile techniques such as backlog refinement and story pointing.
• Identify and eliminate impediments that block the team's progress.
• Ensure external distractions are minimized to keep the team focused on sprint goals.
• Encourage and facilitate a culture of continuous improvement within the team.
• Collaborate with the Product Owner to ensure alignment with product vision and priorities.
• Help with backlog refinement to maintain a healthy and prioritized product backlog.
• Ensure clear communication between the development team, Product Owner, and stakeholders.
• Track and report on team performance metrics such as velocity and burndown.
• Work with other Scrum Masters and teams to foster collaboration and share best practices.
• Partner with Solution Delivery Managers to resolve conflicts within the team.

Requirements

• Bachelor's degree in MIS, Computer Science, Business or related field, or equivalent training/experience.
• 3-5 years of experience as a Scrum Master using the Scrum Framework.
• Experience identifying and removing impediments for the Scrum Team.
• Experience helping the Scrum Team construct experiments for quality product delivery.
• Proficiency in using Jira or similar tools for improvement and communication.
• Strong communication skills to work with various stakeholders.
• Experience providing servant leadership to the Product Owner and Scrum Team.
• Scrum Master Certification (CSM/A-CSM or PSM I/PSM II/PSM III) preferred.

Nice-to-haves

• Experience with CMMI or similar SDLC methodologies.

Benefits

• Hybrid work schedule (2-3 days in office per week).
• Employee ownership structure.
• Commitment to health and safety protocols.