Park Place Technologies - Cleveland, OH
posted 3 months ago
The Project Manager facilitates the efficient and effective running of Professional Services projects (Consulting and Field support) within the Professional Services business at Park Place Technologies. This role will work closely with an internal team of engineers as well as our partners to execute the business. The PM will have responsibility for client billing, project scheduling, administration of the ticketing system, and ad hoc projects to support Technical Services. The PM will work with several different departments within the company, including our Administration, Logistical, Operations, Legal, Sales, and Finance departments. This position will be the catalyst to help grow the consulting business. In this role, you will manage daily project scheduling and consultant resourcing, serving as the primary support liaison between the company and our customers. This includes updating our ticketing system to keep the Sales team informed on the status of the project. You will also manage client billing accountability weekly and per project, validate and approve partner expenses, and maintain the partner expense master file. As a focal point for continuous process improvement, you will complete ad hoc projects and support as needed, deploying field engineers as required and performing other duties as assigned.