Scrum Master

$77,000 - $143,000/Yr

KeyBank - Brooklyn, OH

Full-time - Mid Level

Remote - Brooklyn, OH

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The Scrum Master at KeyBank is responsible for creating and maintaining a high-performing Agile team by guiding, teaching, and facilitating the execution of Agile frameworks such as Scrum or Kanban. This role focuses on coaching team members, ensuring adherence to quality standards, and driving continuous improvement through feedback and performance metrics. The Scrum Master collaborates with various stakeholders throughout the Product Development Life Cycle and is adept in risk management and organizational change management methodologies.

Responsibilities

• Provides coaching to team members on enterprise Agile practices, including business changes and potential impacts.
• Fosters an Agile Mindset and the delivery of value early and often.
• Ensures team has clarity in purpose and prioritization technique.
• Helps the team focus on creating high-value increments that meet the Definition of Done.
• Collaborates with team to continuously inspect and adapt process and practices.
• Guides team through Sprint planning and execution.
• Facilitates select team events and ensures others take place and are productive (Planning, Retrospective, Sprint Review/Demo, Backlog Refinement, Stand-ups, etc.).
• Supports Product Owner to focus on value throughout backlog creation, refinement, prioritization, and release planning; ensures backlog is dependency aware.
• Participates in Scrum-of-Scrums and discusses internal dependencies.
• Partners with other team leaders to build and support empowered and autonomous teams.
• Surfaces and resolves barriers and impediments impacting the team's focus, autonomy, empowerment, engagement and overall continuous improvement and maturity.
• Guides team in experimenting with technical practices to enhance performance and effectiveness.
• Facilitates collaboration to quickly identify alternative, creative solutions.
• Responsible for coordinating and ensuring that any checkpoint deliverables required by Key's Project Lifecycle (PLC) are completed by the owner of each deliverable.
• Presents effectively to Agile team and all levels of management.
• Encourages team to respectfully challenge problem areas and status quo, using experimentation to identify better solutions.

Requirements

• Bachelor's degree or equivalent work experience required; Scrum Master Certification preferred.
• 3+ years of scrum master delivery experience, including an additional 2+ years of Agile experience preferred.
• Demonstrates strong critical thinking and problem-solving skills to analyze & solve complex problems.
• Experienced in using metrics and other data to help team gain insight into, and improve, their process.
• Possess strong written, verbal, facilitation, and presentation skills.
• Instruct and coach cross-functional Agile teams in implementing Scrum or Kanban practices.
• Facilitates and encourages open & honest discussions that build healthy team culture, trust, and respect.
• Coaches team to perform impact analysis, risk identification and mitigation.

Nice-to-haves

• Passionate about learning and self-improvement.
• Works autonomously and demonstrates solid leadership competencies; organized, servant leader and facilitator.

Benefits

• Base salary range of $77,000 to $143,000 annually depending on location and experience.
• Eligibility for short-term incentive compensation and deferred incentive compensation based on performance.
• Comprehensive health insurance options including medical, dental, and vision.
• 401(k) Savings Plan with company match.
• Tuition reimbursement and career development programs.
• Remote work program and alternative work schedules.
• Employee assistance program and wellness programs.