Scrum Master

PNC - Strongsville, OH

Part-time - Mid Level

Strongsville, OH

Credit Intermediation and Related Activities

About the position

As a Scrum Master at PNC, you will play a crucial role in guiding and coaching Agile teams within the Enterprise Big Data Applications organization. This position is based in Strongsville, Ohio, and involves facilitating Scrum events for 2-3 teams, driving Agile transformation, and ensuring adherence to Agile principles. You will be responsible for fostering an inclusive workplace culture and delivering high-quality products that meet customer needs.

Responsibilities

• Models Agile values by guiding and coaching teams on how to use Agile practices and principles to deliver impactful and high quality products and capabilities.
• Coaches product teams in self-organization, making and meeting commitments, building cross-functional skill sets, sharing domain knowledge, internal and external collaboration, and communicating effectively.
• Leads teams in effective backlog management and value-based prioritization to improve the quality of clear and concise product backlog items.
• Contributes to the development and management of release plans with data and insights and manages cross-team dependencies.
• Collaborates with other scrum masters, program managers, agile leaders and portfolio team members to grow organizational practices and maturity and to grow their own skills within the role.
• Accountable for facilitating and supporting key relevant team ceremonies including, but not limited to, Backlog Grooming, Sprint Planning, Daily Standup, Scrum of Scrums, Sprint Review, and Sprint Retrospectives.
• Identifies and resolves impediments to increase organizational effectiveness by partnering with appropriate team leaders to test and implement appropriate solutions.
• Models a growth mindset. Coaches teams to leverage discovery, testing, iteration, and feedback in their day to day practices.

Requirements

• Bachelor's degree in a relevant field or equivalent work experience
• Certified Scrum Master (CSM) or equivalent certification is required
• 5+ years of experience working as a Scrum Master in Agile software development environments
• Retail technology background is strongly preferred
• Extensive experience coaching and mentoring Agile teams, including facilitating Agile ceremonies and resolving team-level challenges
• 2+ years of previous experience working within a Product Operating Model
• Deep knowledge of Agile principles and methodologies, including Scrum, Kanban, Lean, and Agile scaling frameworks and management tools like Jira
• Strong understanding of software development processes and practices, with experience working in Agile engineering practices such as Continuous Integration, Test-Driven Development, and DevOps
• Proven ability to lead and inspire teams, fostering a culture of high performance and continuous improvement
• Strong analytical and problem-solving skills, with a focus on identifying and removing impediments to team productivity
• Strong expertise in epic, feature and story refinement, splitting techniques, agile estimation practices, and team velocity management

Nice-to-haves

• Additional Agile certifications (e.g., CSP, PSM, SAFe) are highly desirable
• Passion for Agile coaching and a dedication to staying at the forefront of Agile practices through continuous learning and professional development

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year
• Between 15 to 25 vacation days each year, depending on career level and years of service