Scrum Master

$104,000 - $131,040/Yr

Insight Global - Boca Raton, FL

Full-time

Boca Raton, FL

Administrative and Support Services

About the position

The Scrum Master at Insight Global serves as a vital link between the Support, Professional Services, and Technology teams. This role emphasizes effective communication, coordination, and problem-solving skills to facilitate cross-functional collaboration. The Scrum Master will take ownership of customer deployment activities, manage incoming issues for technology resolution, and oversee vulnerabilities remediation. Proactive learning of the Firco Insight product is essential for success in this position.

Responsibilities

• Facilitate communication and collaboration between Support, Professional Services, and Technology teams.
• Take ownership of customer deployment activities and technology issue resolution.
• Manage vulnerabilities remediation processes.
• Proactively learn the Firco Insight product and its components.
• Coordinate multiple scrum teams effectively.

Requirements

• 4-5+ years of experience as a Scrum Master.
• Experience with Software Development Life Cycle (SDLC) and Agile methodology.
• Proven experience managing multiple scrum teams.
• Familiarity with Jira and Confluence.

Nice-to-haves

• Certified Scrum Master (CSM) certification.