Fiserv - King of Prussia, PA

posted about 2 months ago

Full-time - Mid Level
King of Prussia, PA
10,001+ employees
Professional, Scientific, and Technical Services

About the position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. As a Scrum Master at Fiserv, you will play a key role in guiding our product development team through Agile practices, ensuring smooth execution and continuous improvement. You will advocate for Scrum principles, empowering and supporting the team to embrace an agile mindset. Your responsibilities will include mentoring and coaching team members and the organization to adopt effective Scrum practices that foster growth and collaboration. You will work closely with the Product Owner to organize and prioritize high-value work for the product backlog, building strong relationships across departments to align development efforts with broader organizational goals. In this role, you will help establish and share team standards, best practices, and a clear Definition of Done. You will assist with Sprint planning, ensuring each backlog item has clear acceptance criteria and aligns with the team's velocity. Your efforts will drive successful delivery outcomes by tracking and aligning team efforts with key results and metrics. This position is fully on-site, and you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Responsibilities

  • Lead and guide our product development team through Scrum Agile practices, ensuring smooth execution and continuous improvement.
  • Advocate for Scrum principles, empowering and supporting the team to embrace an agile mindset.
  • Mentor and coach team members and the organization to adopt effective Scrum practices that foster growth and collaboration.
  • Work closely with the Product Owner to organize and prioritize high-value work for the product backlog.
  • Build strong relationships across departments to align development efforts with broader organizational goals.
  • Help establish and share team standards, best practices, and a clear Definition of Done.
  • Assist with Sprint planning, ensuring each backlog item has clear acceptance criteria and aligns with the team's velocity.
  • Drive successful delivery outcomes by tracking and aligning team efforts with key results and metrics.

Requirements

  • Bachelor's degree or equivalent experience leading technical teams.
  • 6+ years of experience as a Scrum Master within product development or engineering delivery teams.
  • Demonstrated success in managing technology teams to deliver impactful technology solutions.
  • Proven experience building and leading Scrum Agile teams.
  • Strong ability to communicate effectively with both technical and non-technical audiences.
  • Excellent problem-solving and decision-making skills in fast-paced environments.
  • Ability to drive team alignment and accountability for delivering key results.

Nice-to-haves

  • Scrum Master certification (Scrum Alliance CSM® or higher).
  • Strong conflict management and resolution skills.
  • Experience with JIRA and Confluence for managing team and work execution.
  • Familiarity with CI/CD processes and the software development lifecycle (SDLC).
  • Ability to navigate complex technical challenges while balancing conflicting priorities.
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