Scrum Master

Zelis - Austin, TX

Full-time

Remote - Austin, TX

About the position

Zelis is seeking a dedicated Scrum Master to join our Enterprise Product Management team. In this role, the Scrum Master will serve as a servant leader and coach for their team(s), facilitating clear communication between management and the team. The Scrum Master will play a crucial role in educating the team on Scrum, Kanban, and SAFe methodologies, ensuring adherence to the agreed Agile processes. The ideal candidate will be open, approachable, and collaborative, thriving in an environment filled with passionate individuals. Proactivity in problem-solving is essential to help the team(s) succeed. The Scrum Master will drive the Agile framework, leading to high-quality product delivery and continuous improvements in a fast-paced environment by removing impediments and fostering high-performing team dynamics. The position offers flexibility in work location, with offices in various cities including Atlanta, Boston, Morristown, Plano, St. Louis, St. Petersburg, and Hyderabad. Zelis promotes a hybrid and remote-friendly culture, allowing work locations to be determined based on the needs of the position and the leadership team's decisions. In-office work and activities will vary according to team objectives and company policies.

Responsibilities

• Support the rules of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and any other process rules the team has agreed upon.
• Facilitate the team's progress toward team goals by assisting the product owner(s) in maintaining and prioritizing the product backlog, as well as leading daily and sprint goals in the context of the current Program Increment (PI) Objectives.
• Lead team efforts in relentless improvement by educating them on problem-solving techniques.
• Address and eliminate issues to improve achievement objectives.
• Work with cross-functional Scrum teams to collaborate on timelines and best practices.
• Facilitate team meetings, including the Daily Stand-up, Backlog Refinement, Sprint Planning, Sprint Review, and Sprint Retrospective.
• Guide the team in establishing normalized estimates and help the team understand how to estimate Features and Capabilities.

Requirements

• Bachelor's degree or other four-year degree.
• Certified Scrum Master.
• 3-4 years' experience supporting technical projects and leading Kanban agile teams such as software development and delivery, as a Scrum Master or Project Manager.
• Thorough knowledge of the Scrum framework and application of core Agile values and principles in managing Product Development and Delivery.
• 3-4 years' experience working with Jira to manage team sprints and commitments.
• Exposure to modern engineering practices like Unit Test-Driven Development, Acceptance Test-Driven Development, and Continuous Integration.
• Experience in successfully delivering medium/large size projects with minimal direction.

Nice-to-haves

• SAFe Agile certification
• Lean Six Sigma certification
• Healthcare IT experience preferred.