Scrum Master

$116,700 - $218,300/Yr

Liberty Mutual - Indianapolis, IN

Full-time - Senior

Indianapolis, IN

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Senior Scrum Master and Program Manager at Liberty Mutual will lead critical technology programs aimed at driving profitable growth across distribution channels. This role involves guiding a team of teams to deliver value, advising leadership on program management practices, and ensuring effective delivery of technology solutions. The position is pivotal in managing a significant technology investment and enhancing organizational agility.

Responsibilities

• Define domain level program management governance and practices to ensure consistent and effective delivery of technology solutions.
• Lead major programs within the Distribution domain and with partner domains to deliver solutions that drive profitable growth for US retail markets.
• Partner with domain leadership team to identify risks, issues, and dependencies and work to identify mitigation strategies that mitigate impact to delivery.
• Aggregate domain team objectives and key results to ensure visibility and transparency for the entire team.
• Facilitate communication and collaboration among teams and stakeholders at domain level events to ensure alignment with organizational goals and priorities.
• Use assessment models and indicators to gauge the health and effectiveness of the team of teams.
• Drive the usage of data and metrics to measure and optimize the effectiveness of both program delivery and engineering excellence.
• Guide continuous improvement efforts to enhance delivery and effectiveness.
• Provide coaching and consulting to portfolio team leaders on good practices to accelerate maturity and remove organizational barriers to agility.

Requirements

• Experience with large scale technology program management and proven track record of delivery excellence.
• Strong communication, organizational, analytical, critical thinking, and team building skills.
• Advanced presentation skills and ability to influence through effective communications.
• Bachelor's degree in computer science or a related discipline and at least eight, typically ten or more years related experience as a project team member, or an equivalent combination of education and work experience.
• Thorough knowledge of business functions and extensive understanding of business operations, strategies and objectives.
• Understanding of agile methodology concepts and how to apply program management disciplines to an agile delivery model.

Benefits

• Comprehensive benefits package
• Continuous learning opportunities
• Supportive work environment fostering diversity and inclusion