Optomi - Orlando, FL
posted 10 days ago
Full-time
Orlando, FL
Administrative and Support Services
About the position
The Scrum Master will play a crucial role in leading data platform and product initiatives for a global media conglomerate. This hybrid position in Orlando, FL, requires a candidate with extensive experience in managing Scrum teams and facilitating Agile processes to enhance customer experience through data-driven solutions.
Responsibilities
- Collaborate with the Data Products and Platforms team to elevate the customer experience.
- Drive data-driven initiatives to optimize operations and improve service delivery.
- Oversee the seamless integration of IT systems across multiple restaurant locations.
- Partner with stakeholders to ensure project deliverables align with team objectives and organizational goals.
- Manage project timelines and deliverables, maintaining a focus on quality and efficiency.
- Lead Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
- Proactively identify and resolve impediments that could block team progress.
- Foster a culture of continuous improvement through regular feedback sessions.
- Uphold adherence to the Scrum framework and Agile principles.
- Create and deliver comprehensive reports to executive leadership on project progress, risks, and key performance indicators.
- Represent the Scrum team's interests and updates in executive-level meetings.
- Develop and manage dashboards to provide high-level visibility into project performance.
- Act as a bridge between executive stakeholders and the development team, facilitating effective communication.
- Present sprint achievements and project milestones to senior leadership.
Requirements
- 5+ years of experience as a Scrum Master
- Proficiency in Jira or similar project management platforms
- Proven success in leading two-week sprint cycles
Nice-to-haves
- Familiarity with Clarity PPM
- Experience in budgeting and forecasting processes
- Hands-on experience with IT systems supporting data products and platforms
- Knowledge of data analytics tools and platforms for enhancing customer experience
- Previous experience in the hospitality or entertainment industry
