Scrum Master

FIS - New York, NY

Full-time - Mid Level

New York, NY

Professional, Scientific, and Technical Services

About the position

As a Scrum Master at FIS, you will play a pivotal role in guiding and supporting our teams as they navigate the complexities of agile project management. Your primary responsibility will be to act as a servant leader, fostering a high-performing team environment that encourages self-organization and cross-functionality. You will be instrumental in promoting good behaviors within the team, ensuring that they produce high-quality features while continuously improving throughout the product delivery cycle. In this role, you will be tasked with removing impediments that may hinder the team's progress towards their iteration goals. You will also assist the Product Owner in facilitating iteration ceremonies, which are crucial for maintaining the flow of work and ensuring alignment with project objectives. Your expertise in SAFe (Scaled Agile Framework) will be essential as you help the team embrace lean agile principles and core values. You will reinforce practices such as Built-in Quality and Work In Progress (WIP) limits, guiding the team to focus on agreed program increment objectives during iteration planning. Additionally, you will coordinate with systems teams and other shared services across the organization to facilitate agile release train activities, including ART Sync, PI Planning, System Demos, and Inspect & Adapt sessions. Your role will also involve coaching the team and the broader organization in agile and scrum practices, leading efforts to improve all aspects of work by teaching problem-solving techniques. Creating a safe and trusting environment where conflicts can be managed constructively will be a key focus, as will promoting a problem-solving mindset among all team members. This position offers a unique opportunity to be part of a transformative journey as FIS re-engineers its core payments platform, making it more cost-effective, scalable, and cloud-ready. You will be at the forefront of this cultural and technical change, working alongside talented individuals who are passionate about innovation and collaboration.

Responsibilities

• Act as a servant leader to help the team become high-performing.
• Promote self-organization and cross-functionality within the team.
• Remove impediments to protect iteration goals.
• Assist the Product Owner in facilitating iteration ceremonies.
• Exhibit lean agile leadership behaviors and help the team embrace SAFe core values.
• Reinforce Built-in Quality practices and WIP limits.
• Help the team focus on agreed program increment objectives during planning.
• Coordinate with systems teams and shared services across the company.
• Facilitate readiness for agile release train activities, including ART Sync, PI Planning, System Demo, and Inspect & Adapt.
• Guide and coach the team and organization in agile/scrum practices.
• Lead efforts to improve work processes by teaching problem-solving techniques.
• Build a safe and trusting environment for conflict management.
• Promote a problem-solving mindset among team members.

Requirements

• Strong background as a Scrum Master.
• Excellent communication skills with the ability to convey ideas clearly.
• Experience managing and delivering products in an agile environment.
• Strong motivation and facilitation skills.
• Ability to understand technical concepts and communicate them to both technical and non-technical audiences.
• Strong conflict management and negotiation skills.
• People management skills.

Benefits

• Competitive salary and excellent bonus potential.
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
• A work environment built on collaboration, flexibility, and respect.
• Varied and challenging work to help you grow your technical skillset.