Scrum Master

Universal Music Group

Full-time - Mid Level

Computer and Electronic Product Manufacturing

About the position

The Scrum Master at Universal Music Group will be dedicated to a single Scrum team, acting as a subject-matter expert to facilitate agile practices and enhance team performance. This role emphasizes collaboration, problem-solving, and the promotion of self-organized teams while ensuring adherence to Scrum principles. The Scrum Master will serve as a liaison between technical and non-technical departments, manage project planning and communication, and support the development team in achieving their goals.

Responsibilities

• Serve as liaison between technical and non-technical departments.
• Communicate with management, developers, product managers/owners, and technical support specialists on product issues.
• Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings.
• Track and communicate team velocity and sprint/release progress.
• Ensure the development team practices core agile principles of collaboration, prioritization, team accountability, feedback loops, and visibility.
• Assist with backlog maintenance and internal/external communication to improve transparency.
• Assist with prioritization and resolution of defects/bugs.
• Participate proactively in developing and maintaining team standards, tools, and best practices.
• Responsible for team velocity/capacity in planning activities.
• Identify and remove impediments, preventing distractions.
• Facilitate discussion and conflict resolution.
• Empower the team to self-organize.

Requirements

• Four-year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience.
• 5+ years of Scrum Master experience.
• Experience working with an offshore/onshore team model.
• Thorough understanding of agile software development methodologies, values, and procedures.
• Thorough understanding of the software development lifecycle.
• Understanding of the organization's development platform and languages.
• Ability to understand technical issues.

Nice-to-haves

• Certified Scrum Master or equivalent experience.
• eComm experience, preferably with Shopify.
• High technical aptitude.

Benefits

• Comprehensive medical, dental, vision, and FSA options.
• 100% coverage for out-patient mental health services.
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and more (up to $720/year).
• A lifetime fertility support allowance of $30,000.
• Student Loan Repayment Assistance and Tuition Reimbursement.
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation.
• Flexible Paid Time Off (PTO) for exempt employees.
• 3-weeks PTO for non-exempt employees.
• 2-weeks paid Winter Break.
• 10 Company Holidays (including Juneteenth and Wellbeing Day).
• Summer Fridays (between Memorial Day and Labor Day).
• Generous paid parental leave for every type of parent.