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MatchPoint Solutions - Saint Louis, MO

posted 2 months ago

Full-time - Mid Level
Hybrid - Saint Louis, MO
Professional, Scientific, and Technical Services

About the position

The SD WAN Engineer 1 position at MatchPoint Solutions is a hybrid role based in St. Louis, MO, focusing on providing specialized support for multicast and WAN technologies. The role involves designing, troubleshooting, and supporting large-scale multicast and WAN networks, ensuring high availability, performance, and security for clients. The ideal candidate will work closely with network operations and service teams to deliver exceptional technical support and guidance.

Responsibilities

  • Support and troubleshoot WAN services, including BGP, L3VPN, L2VPN, and VRF configurations across multiple service providers and customer environments.
  • Ensure network stability and performance for MPLS, VPLS, and other L2/L3 WAN services, collaborating with internal teams and external vendors to resolve complex issues.
  • Manage WAN routing protocols such as BGP, EIGRP, ISIS, and OSPF in a VRF context for L2/L3VPN services.
  • Collaborate with engineering teams to test and validate multicast and WAN network designs in lab environments before production deployment.
  • Monitor and manage visibility into multicast and WAN traffic patterns, latency, and packet loss.
  • Monitor and support multicast network solutions, including Protocol Independent Multicast (PIM), Internet Group Management Protocol (IGMP), and Source-Specific Multicast (SSM).
  • Provide expert-level support and troubleshooting for multicast network issues, ensuring minimal impact on operations and swift resolution of incidents.
  • Monitor multicast traffic flows, identify anomalies, and implement corrective actions to optimize network performance.
  • Lead root cause analysis (RCA) for complex multicast-related incidents and deliver post-incident reviews and recommendations.
  • Document network configurations, processes, and procedures to ensure comprehensive knowledge sharing and compliance.
  • Provide technical support and guidance to junior network engineers and other IT staff.
  • Stay updated with the latest industry trends and technologies to ensure the network infrastructure remains current and competitive.

Requirements

  • Minimum of 5 years of experience in WAN support/engineering, with a strong focus on multicast technologies.
  • In-depth knowledge of multicast protocols such as PIM-SM, PIM-SSM, IGMP, and MSDP.
  • Proficiency in network design, implementation, and troubleshooting.
  • Experience with network monitoring tools and performance optimization techniques.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.
  • Relevant certifications such as CCNP, CCIE, or equivalent are highly desirable.

Benefits

  • Competitive hourly rate of $65 - $70/hr on W2
  • Opportunity to work with a dynamic and fast-paced team
  • Exposure to cutting-edge technologies and clients across various industries
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