Unclassified - Indianapolis, IN

posted 2 months ago

Full-time - Mid Level
Indianapolis, IN

About the position

The SDR Director at Emarsys eMarketing Systems in Indianapolis, IN is a pivotal role responsible for generating sales-ready opportunities by nurturing a pipeline of qualified leads while managing and motivating the Inside Sales Team. This position requires a strategic leader who can assist the Sales Director in building and maintaining a successful Inside Sales Team. The SDR Director will lead and support the Inside Sales Team, ensuring that team members are well-trained in best practices, systems, and processes necessary for success in their roles. In this role, the SDR Director will be responsible for identifying, qualifying, nurturing, and following up on their own opportunities. Building relationships through various channels such as email, phone, and networking at industry events is crucial for generating appointments and leads. The SDR Director will present weekly departmental updates to the Sales Director, ensuring that personal and team performance objectives and sales targets are consistently met. Monitoring key performance indicators (KPIs) for both personal and team performance via Salesforce.com is a critical aspect of this position. The SDR Director will conduct weekly Work In Progress (WIP) meetings with team members to provide guidance and support. Proactively identifying opportunities for performance improvement for both individuals and the team is essential. The role also involves analyzing and interpreting key reports via Salesforce.com to assess individual and team performance, providing weekly feedback to team members, and contributing strategically to the Inside Sales department's overall success.

Responsibilities

  • Assist the Sales Director in building and maintaining a successful Inside Sales Team.
  • Lead and support the Inside Sales Team.
  • Supervise, train and support the Inside Sales Representatives in best practices, systems and processes.
  • Identify, qualify, nurture and follow up on own opportunities.
  • Build relationships via email, phone and networking at industry events to generate own appointments and leads.
  • Present weekly departmental updates to the Sales Director.
  • Ensure that personal and team member performance objectives and sales targets are met.
  • Monitor personal and team member key performance indicators via Salesforce.com.
  • Conduct weekly Work In Progress meetings (WIPs) with team members.
  • Proactively identify opportunities to improve the performance of individuals and the team.
  • Analyse and interpret key reports via Salesforce.com on individual and team performance.
  • Provide weekly feedback to individuals on performance.
  • Contribute strategically to the Inside Sales department.

Requirements

  • 3+ years' sales experience in a similar field.
  • 2+ years sales management or supervision experience.
  • Experience working in a structured, targeted environment with challenging KPIs.
  • Comfortable dealing with decision makers about their business marketing issues and operations.
  • Team management/supervision skills in a sales environment.
  • Highly self-motivated with a positive attitude to continuously drive the lead generation process.
  • Good organizational and time-management skills.
  • Excellent negotiation and influencing skills.
  • Good general understanding of business processes.
  • Outstanding communication skills, both in writing and verbally.
  • Willingness to learn and succeed in a high-earning software sales environment.
  • Strong leadership qualities.
  • Strong sales skills.
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