SDR Director

Emarsys - Indianapolis, IN

Full-time - Mid Level

Indianapolis, IN

About the position

The SDR Director at Emarsys is a pivotal role responsible for generating sales-ready opportunities by nurturing a pipeline of qualified leads while effectively managing and motivating the Inside Sales Team. This position requires a strategic mindset to assist the Sales Director in building and maintaining a successful Inside Sales Team, ensuring that both personal and team performance objectives are met. The SDR Director will lead and support the Inside Sales Team, providing supervision, training, and support to Inside Sales Representatives in best practices, systems, and processes. In this role, the SDR Director will actively identify, qualify, nurture, and follow up on opportunities, building relationships through various channels such as email, phone, and networking at industry events to generate appointments and leads. Weekly departmental updates will be presented to the Sales Director, and the SDR Director will monitor key performance indicators (KPIs) for both personal and team performance using Salesforce.com. Conducting weekly Work In Progress meetings with team members will be essential to ensure alignment and progress towards sales targets. The SDR Director will also analyze and interpret key reports via Salesforce.com to assess individual and team performance, providing constructive feedback to team members on a weekly basis. This role is not only about managing the team but also contributing strategically to the Inside Sales department, identifying opportunities for improvement and driving the overall success of the sales initiatives.

Responsibilities

• Assist the Sales Director in building and maintaining a successful Inside Sales Team.
• Lead and support the Inside Sales Team.
• Supervise, train and support the Inside Sales Representatives in best practices, systems and processes.
• Identify, qualify, nurture and follow up on own opportunities.
• Build relationships via email, phone and networking at industry events to generate own appointments and leads.
• Present weekly departmental updates to the Sales Director.
• Ensure that personal and team member performance objectives and sales targets are met.
• Monitor personal and team member key performance indicators via Salesforce.com.
• Conduct weekly Work In Progress meetings (WIPs) with team members.
• Proactively identify opportunities to improve the performance of individuals and the team.
• Analyse and interpret key reports via Salesforce.com on individual and team performance.
• Provide weekly feedback to individuals on performance.
• Contribute strategically to the Inside Sales department.

Requirements

• 3+ years' sales experience in a similar field and 2+ years sales management or supervision experience.
• Worked in a structured, targeted environment with challenging KPIs.
• Comfortable dealing with decision makers about their Business marketing issues and operations.
• Team management/supervision skills in a sales environment.
• Highly self-motivated, with a positive attitude to continuously drive the lead generation process.
• Good organisational and time-management skills.
• Excellent negotiation and influencing skills.
• Good general understanding of business processes.
• Outstanding communication skills, both in writing and verbally.
• Willingness to learn and succeed in a high-earning software sales environment.
• Strong leadership qualities.
• Strong sales skills.