SDR Manager

Navigate Wellbeing Solutions - West Des Moines, IA

Full-time - Mid Level

Remote - West Des Moines, IA

About the position

The SDR Manager will lead and manage a team of Sales Development Representatives (SDRs) at Navigate, a tech company focused on enhancing health and happiness in organizations. This role is pivotal in driving the sales pipeline by setting clear goals, coaching the team, and ensuring they meet lead generation targets. The ideal candidate will have a strong background in sales development, leadership skills, and a passion for motivating teams to achieve success.

Responsibilities

• Manage, mentor, and develop a team of Sales Development Representatives to ensure their personal and professional success.
• Set daily, weekly, and monthly goals for the SDR team to ensure targets for lead generation, outreach, and meetings are consistently met or exceeded.
• Provide ongoing coaching and development to the SDR team, conducting regular one-on-one meetings, training sessions, and performance reviews.
• Develop, implement, and continuously refine SDR processes and strategies to improve efficiency, lead qualification, and pipeline quality.
• Track and analyze key performance metrics for the team and individual reps.
• Provide regular reports to senior management on team performance and progress toward sales goals.
• Work closely with marketing, sales, and product teams to ensure alignment on lead quality, campaign effectiveness, and overall go-to-market strategy.
• Ensure the SDR team is effectively qualifying leads according to the company's ideal customer profile (ICP) and handing off marketing qualified leads (MQLs) to the sales team.
• Ensure all SDR activities are properly documented in the CRM system, maintaining data accuracy and integrity.
• Lead the hiring, onboarding, and continuous improvement of SDR talent to maintain a high-performing team.
• Foster a positive, energetic, and motivating work environment that encourages teamwork and professional growth.

Requirements

• 3+ years of experience in sales development, business development, or a similar role
• 1-2 years in a leadership/management position
• Bachelor's degree in Business Administration, Business Management, Sales, or related field
• Experience with HubSpot
• Strong leadership and coaching abilities, with a focus on developing and motivating teams
• Strong organizational and time-management skills
• Ability to track performance metrics and make data-driven decisions to improve team performance and outcomes

Benefits

• Remote work options
• Equal Opportunity Employer
• Reasonable accommodations for individuals with disabilities