SDR Manager

$133,500 - $133,500/Yr

Chime - New York, NY

Full-time - Manager

New York, NY

Credit Intermediation and Related Activities

About the position

As the SDR Manager at Chime Enterprise, you will lead and develop a high-performing team of Sales Development Representatives (SDRs). Your primary focus will be to empower your team to generate new leads, nurture prospects, and drive pipeline growth, ultimately enabling the sales team to close more deals and expand the company's reach. This role is ideal for individuals who are passionate about coaching, optimizing sales processes, and achieving results.

Responsibilities

• Lead and mentor a team of SDRs to consistently hit lead generation and pipeline targets.
• Develop and refine sales strategies to improve the quality and quantity of outbound efforts.
• Track performance using key metrics (activity levels, response rates, lead quality) and coach SDRs on improving their outreach.
• Collaborate with the marketing and sales teams to align messaging and strategy for maximum pipeline growth.
• Optimize SDR processes, from prospecting to lead handoff, ensuring efficiency and consistency.
• Set clear individual and team goals while fostering a positive, results-driven culture.
• Identify trends from outreach efforts and refine the target customer profiles and messaging to drive success.

Requirements

• 3-5 years of experience in a sales development or business development role, with at least 2 years in a management capacity.
• Experience using CRM tools like Salesforce, HubSpot, or similar to track team performance and sales pipelines.
• A proven ability to coach, train, and motivate a team to exceed targets.
• Familiarity with sales engagement platforms like Outreach or Apollo.
• Strong data-driven decision-making skills to analyze performance and optimize strategy.
• Experience working cross-functionally with marketing and sales to drive aligned initiatives.
• A collaborative and adaptable mindset, thriving in fast-paced environments.

Benefits

• Competitive salary based on experience
• 401k match plus great medical, dental, vision, life, and disability benefits
• Generous vacation policy and company-wide Take Care of Yourself Days
• 1% of your time off to support local community organizations of your choice
• Mental health support with therapy and coaching through Modern Health
• 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
• Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
• In-person and virtual events to connect with your fellow Chimers
• Delicious snack boxes