SEAFOOD/LEAD CLERK

About the position

The Meat/Seafood Department Supervisor is responsible for creating an outstanding customer experience through exceptional service while ensuring a safe and clean environment that encourages customer return. This role involves directing and supervising all functions, duties, and activities within the Meat/Seafood department, supporting day-to-day operations, and embracing the Customer 1st strategy to promote excellent customer service. The supervisor will also uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Direct and supervise all functions, duties, and activities for the Meat/Seafood department.
• Support the day-to-day functions of the Meat/Seafood operations.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on job performance and participate in the performance appraisal process.
• Cut seafood to customers' requests using proper cutting equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of meat/seafood specials.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions and note discrepancies.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Plan, organize, and supervise the inventory process.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.

Requirements

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• Possess adequate knife handling skills and knife speed.

Nice-to-haves

• High school education or equivalent preferred.
• Management experience preferred.
• Knowledge of cutting, traying, wrapping, and labeling.
• Seafood experience.
• Retail experience.
• Second language (speaking, reading and/or writing).

Benefits

• Opportunities for career growth and development.
• Supportive work environment that values diversity and inclusion.