Tiktok - San Jose, CA
posted 2 days ago
At TikTok, our mission is to inspire creativity and bring joy, and our Search Operations team plays a crucial role in achieving this goal. This position focuses on providing operational support for TikTok's search optimization, user demands, and search quality. The Search Quality Assurance team possesses deep knowledge of data labeling and search strategy optimizations, providing essential policy guidelines to the search specialists. The role involves evaluating and analyzing search needs, market preferences, and strategy effectiveness to improve both search usage and user experience across global markets. As a member of the Search Strategy Operations team, you will be responsible for managing core product operations metrics and optimizing search recommendation strategies. This includes managing regional user feedback for search recommendations, taking actions based on this feedback, and recording cases for periodic analysis to enhance user experience. You will work closely with Search Product Managers, Research and Development teams, data delivery teams, and cross-functional stakeholders to achieve product targets collaboratively. It is important to note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news. Therefore, candidates should be prepared for the psychological demands of this role, as it can be both rewarding and emotionally taxing. TikTok is committed to the wellbeing of all employees and provides comprehensive programs to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship, and everyone has a part to play in creating a supportive work environment.