Seasonal Administrative Support Colleague

$35,360 - $40,560/Yr

Unclassified - Huntington Station, NY

Part-time - Entry Level

Huntington Station, NY

About the position

The Seasonal Administrative Support Colleague (SASC) at Bloomingdale's plays a vital role in supporting the Manager of Business Administration (MBA) and enhancing the overall colleague and customer experience. This position is designed for individuals who are passionate about providing exceptional service and are capable of executing various store administrative functions while supporting the People Strategy. The SASC is both customer-facing and colleague-facing, ensuring that the needs of both groups are met effectively. The role requires a commitment to delivering a high-quality customer experience, which includes addressing customer concerns promptly and maintaining a presence on the sales floor as needed to support store operations. In addition to customer service responsibilities, the SASC will assist with store administrative functions, including supporting the Cash Office and collaborating with the General Manager (GM), MBA, and Assistant Store Managers (ASCs) as required. The position also involves supporting the People Strategy by assisting store management in sourcing applicants through various online resources and the in-store referral program. The SASC will oversee the candidate management process, which includes recruiting, hiring, candidate correspondence, and coordinating onboarding processes. Document retention through the Imaging Documenting System is also a key responsibility, ensuring that all in-store hires are properly documented. The ideal candidate for this role will possess strong organizational skills, effective communication abilities, and a flexible approach to work hours, including the potential for evening and weekend shifts. The SASC will be expected to monitor and manage workflow to achieve priorities while maintaining a focus on delivering an exceptional customer experience. This position is part-time and temporary, making it an excellent opportunity for individuals seeking flexible work arrangements while contributing to a dynamic retail environment.

Responsibilities

• Provide exceptional customer service to both in-store and online customers.
• Assist customers who visit the Executive Office / Store Manager office for assistance.
• Respond to and address customer concerns quickly and effectively.
• Support Cash Office functions as needed.
• Assist the General Manager, MBA, and ASCs with administrative tasks.
• Help store management in sourcing applicants through online resources and the in-store referral program.
• Oversee the candidate management process, including recruiting, hiring, and candidate correspondence.
• Coordinate onboarding processes for new hires.
• Retain documents through the Imaging Documenting System for in-store hires.

Requirements

• High School Diploma or equivalent required.
• 1-2 years of related experience in a customer service or administrative role.
• Ability to effectively communicate and present information in one-on-one and small group situations.
• Strong planning and execution skills to manage workflow and achieve priorities.
• Flexibility to work retail hours, including days, evenings, weekends, and holidays.

Nice-to-haves

• Experience in retail or customer service environments.
• Familiarity with document management systems.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance