Seasonal Asset Protection Security Guard, la Plaza Mall

Macy's - McAllen, TX

Full-time - Entry Level

McAllen, TX

General Merchandise Retailers

About the position

The Visual Security Officer is an entry-level position within the Asset Protection team at Macy's, responsible for monitoring customer traffic, deterring theft, and ensuring a safe shopping environment. This role involves communicating suspicious activities to management and maintaining compliance with company policies.

Responsibilities

• Greet customers when they enter the store or a department within a store
• Use two-way communication devices to maintain contact with Asset Protection Detectives and Management
• Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity
• Maintain strict compliance with company policies regarding apprehensions, searches and evidence preservation
• Handle proprietary, sensitive, and confidential information

Requirements

• Comfortable communicating with customers
• Able to adapt quickly to changing priorities
• Enjoy working as part of a team, as well as independently
• Comfortable with two-way communication devices
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments

Nice-to-haves

• Flexible availability, including days, evenings, weekends and holidays
• A resourceful self-starter who can adapt quickly to changing priorities
• Ability to communicate and share information with diverse groups of customers and peers
• Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Benefits

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• Paid Time Off
• Fully-Funded education benefits - may include 100% of tuition, books, and fees
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities