Carter's - Simpsonville, KY
posted 2 months ago
Part-time - Entry Level
Simpsonville, KY
501-1,000 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
As a Seasonal Associate at Carter's, you will serve as the first point of contact for customers, welcoming families and assisting them with their shopping experience. This role emphasizes customer engagement, product knowledge, and maintaining a positive store environment. You will be part of a supportive team that values personal and professional growth, contributing to the overall success of the store during peak seasons.
Responsibilities
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
- Execute and expedite point of sale/register transactions.
- Complete floor replenishment and shipment as needed.
- Articulate current promotional events and the brand loyalty program, including credit, to customers.
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
Requirements
- Demonstrated customer service and engagement skills.
- Effective and professional verbal and written communication skills.
- The ability to manage multiple tasks at once.
- A positive and solutions-oriented mindset.
Nice-to-haves
- Experience in a retail environment.
- Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Availability that may include days, nights, weekends, and holidays as scheduled.
Benefits
- Part-time health benefits.
- Mental health benefits.
- 30% discount on our brands.
- Referral bonuses.
- Advance You Program for GED or bachelor's degree tuition-free or learn English as a second language.
- Professional and personal development opportunities.
