About the position
Victoria's Secret & Co. is seeking a Seasonal Selling Associate to join our team at The Plaza at West Covina. As a part of our dynamic retail environment, the Seasonal Selling Associate will play a crucial role in driving sales and providing exceptional customer service. This position is designed for individuals who are passionate about fashion and customer engagement, and who can exhibit a high level of product knowledge and expertise. The Seasonal Selling Associate will be responsible for creating a welcoming atmosphere for customers, ensuring they have a positive shopping experience while also meeting sales goals. In this role, you will be expected to proactively engage with customers, understand their needs, and provide personalized assistance, particularly in finding the perfect bra fit. You will also be responsible for processing transactions at the cash wrap, maintaining the sales floor, and ensuring that merchandise is replenished and presented according to brand standards. The Seasonal Selling Associate will assist with various tasks, including markdowns and inventory management, to support the overall efficiency of the store operations. Victoria's Secret & Co. is committed to empowering our associates and providing them with the tools and resources they need to succeed. We offer a flexible schedule, competitive pay, and a supportive work environment that encourages personal and professional growth. Our mission is to inspire and uplift our customers, and as a Seasonal Selling Associate, you will be an integral part of that mission.
Responsibilities
- Drives store sales and growth by personally selling to customers.
- Proactively engages with customers, reads cues and responds effectively.
- Provides customers with the perfect bra fit by asking effective questions.
- Converts returns, offers, and other promotions into larger sales.
- Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale.
- Reinforces customer buying decisions at checkout and encourages purchase of additional items.
- Recovers cash wrap selling zone and 'go-backs'.
- Processes merchandise to be floor ready and maintains back room and under stock to brand standards.
- Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase.
- Assists with other projects as needed including markdowns, re-tickets, and the mark out of stock process.
- Executes floorset proficiently and understands and adheres to brand standards.
- Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment.
- Maintains awareness of all sales, promotions, and applicable ringing procedures.
- Takes initiative to recover and replenish merchandise, so it is available to sell.
- Understands and adheres to visual merchandising brand standards.
- Assists in housekeeping of sales floor and communicates maintenance issues.
- Keeps an awareness of, and builds personal capability in, loss prevention.
- Reinforces store strategy to reduce shrink.
- Supports all activities related to providing a safe working environment.
Requirements
- Exhibits an authentic desire to exceed the customer's expectations.
- Proven ability to meet or exceed goals preferred.
- Demonstrates a sense of urgency.
- Has a healthy, competitive spirit, while maintaining a team focus.
- Is resilient and bounces back quickly from setbacks.
- Pursues opportunities to take on more responsibility.
- Seeks out coaching from leaders and peers to improve productivity; leads own learning.
- Schedule flexibility that includes evenings, weekends, holidays, and non-business hours.
Benefits
- Employee assistance program
- Flexible schedule
- 40% Associate Discount
- Free Mental Health (EAP) benefits for you and those who live with you
- Free Product
- Competitive Pay
